Following the adoption of the legal basis for the European Instrument for Democracy and Human Rights in December 2006, the first Strategy Paper, covering the period 2007-2010, was adopted by the European Commission in August 2007, paving the way for the concrete implementation of the Instrument,...

This study about legal and commercial guarantees, funded by the European Union in the frame of the EU Consumer Programme (2014-2020), looks at the extent to which sellers are aware of, and comply with, relevant EU legislation; the way in which legal and commercial guarantees are communicated to...

The study had a threefold objective: Collecting data and evidence, testing a range of remedies to improve consumer decision-making and interest in cross-border offers, and estimating savings consumers could make. The preparatory phase involved the collection of qualitative and quantitative...

The present study was conducted as part of a wider evidence gathering by the Commission on geo-blocking as a barrier to online cross-border trade in the European Digital Single Market. The primary objective of this study was to investigate the prevalence and characteristics of geo-blocking...

This behavioural study examined consumer choices in relation to food sustainability, and was carried out at the Milan Expo 2015 among EXPO visitors, by CentERdata, GFK, and Ecorys. This project examined two aspects related to consumer sustainability: consumer use of sustainability information...

The present report was based on data collected within the scope of a wider investigation that feeds into one of the Commission’s top priorities: to create a borderless Digital Single Market (DSM) across Europe. The Commission’s DSM strategy for Europe, announced on May 6, 2015, aims to...