The analytical approach taken here is innovative and original. While other studies have considered the EUu0092s periphery, such as Turkey and the Ukraine, in terms of European perceptions, as well as within the EU itself through the Eurobarometre, there is an absence of studies so distant from...

"The purpose of this six-month study was to provide the Commission with a description of the different provisions, which exist within the aforementioned States, to implement Chapter III of the TWF Directive. This description covers both the implementation of these provisions, and also other...

This final report presents the outcome of the “Thematic evaluation of EC support to the health sector”. It was commissioned by the Evaluation Unit of DG DEVCO and implemented between January 2011 and May 2012. The evaluation provides an independent assessment of the European Commission’s...

This study about legal and commercial guarantees, funded by the European Union in the frame of the EU Consumer Programme (2014-2020), looks at the extent to which sellers are aware of, and comply with, relevant EU legislation; the way in which legal and commercial guarantees are communicated to...

The overall purpose of this Behavioural Study on the Transparency of Online Platforms is to understand the impact of enhanced transparency on consumer trust and behaviour in searching and selecting goods and services on online platforms in three specific areas: Area #1: The general criteria used...

Previous research has shown that when buying products and services online, the vast majority of consumers accept Terms and Conditions (T&Cs) without even reading them. The current research examined effects of interventions aimed at making consumers aware of the quality of such T&Cs. This was...