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Wiele, Ton van der; Dale, Barrie; Williams, Roger - In: Management decision : MD 38 (2000) 1-2, pp. 19-23

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Wiele, Ton van der; Dale, Barrie; Williams, Roger - In: Journal of general management 25 (2000) 3, pp. 50-66

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Williams, Roger; Bertsch, Boudewijn; Dale, Barrie; … - In: The TQM magazine : the international bi-monthly for … 18 (2006) 1, pp. 67-86

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Wiele, Ton van der; Dale, Barrie; Williams, Roger; … - In: Total quality management 5 (1994) 5, pp. 299-308

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Wiele, Ton van der; Dale, Barrie; Williams, Roger; … - In: The TQM magazine : the international bi-monthly for … 7 (1995) 4, pp. 13-17

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Williams, Roger; Van Der Wiele, Ton; Van Iwaarden, Jos; … - In: Total quality management & business excellence : an … 17 (2006) 10, pp. 1273-1280

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van der Wiele, Ton; van Iwaarden, Jos; Williams, Roger; … - In: International journal of quality & reliability management 22 (2005) 2, pp. 101-119

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van der Wiele, Ton; van Iwaarden, Jos; Williams, Roger; … - In: International journal of quality & reliability management 22 (2005) 2-3, pp. 101-119

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Dale, Barrie; van Iwaarden, Jos; van der Wiele, Ton; … - In: Managing service quality : MSQ ; an international journal 15 (2005) 5, pp. 470

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Van der Wiele, Ton; Van Iwaarden, Jos; Dale, Barrie G.; … - In: International journal of productivity and quality … 1 (2006) 4, pp. 363-378

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