//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~source:"olc"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Towards a successful CRM imple...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Bank
44
Beziehungsmarketing
24
Finanzmarkt
15
Erfolgsfaktor
11
Finanzsektor
11
Konsumentenverhalten
6
USA
6
Welt
6
Bankenregulierung
5
Bankgeschäft
5
Betriebliche Finanzwirtschaft
5
Kundenzufriedenheit
5
Unternehmenserfolg
5
Deutschland
4
Dienstleistungsqualität
4
Finanzkrise
4
Großbritannien
4
Polen
4
E-Business
3
Indien
3
KMU
3
Lieferanten-Kunden-Beziehung
3
Luftverkehrsgesellschaft
3
Malaysia
3
Online-Handel
3
Outsourcing
3
Rumänien
3
Spanien
3
AHP-Verfahren
2
Afrika
2
Bankrecht
2
Bankwirtschaft
2
Dienstleistungsmanagement
2
Eigentümerstruktur
2
Finanzierungstheorie
2
Finanzsystem
2
Frankreich
2
Geldpolitik
2
Risikomanagement
2
Taiwan
2
more ...
less ...
Online availability
All
Undetermined
6
Free
1
Type of publication
All
Article
44
Journal
32
Type of publication (narrower categories)
All
Graue Literatur
7
Non-commercial literature
7
No longer published / No longer aquired
6
Language
All
English
66
German
5
French
2
Undetermined
2
Czech
1
Dutch
1
Polish
1
more ...
less ...
Author
All
Abdullateef, Aliyu Olayemi
1
Acholonu, Kelechi K.
1
Al-Hawari, Mohammad Ahmad
1
Arias, Alberto
1
Arrawatia, Rakesh
1
Askari, Narges
1
Awasthi, Preety
1
Aziz, R. Abd El
1
Badea, Leonardo
1
Barjaktarović, Lidija
1
Barza, Lydia
1
Bello, Roberto
1
Benyovszki, Annamária
1
Boojihawon, Dev Kumar
1
Boubakri, Wafa Battikh
1
Brezeanu, Petre
1
Bygrave, William
1
Cheng, Lai-yu
1
Cheng, Pei-chu
1
Chotekorakul, Warin
1
Chreim, Samia
1
Clausen, Uwe
1
Cuenoud, Thibault
1
Davoud Nikbin
1
Deshpande, Sameer
1
Dowling, Michael
1
Essawi, N. El
1
Evashkevich, Terry Ross
1
Fandos-Roig, Juan Carlos
1
Forgas-Coll, Santiago
1
Ganesh, L.
1
Grzebieniak, Andrzej
1
Gupta, Ashish
1
Hacker, Judith
1
Hajiheydari, Nastaran
1
Hashemi, Novin
1
Hasliza Abdul Halim
1
Hsieh, Ming-yuan
1
Ishak Ismail
1
Ječmenica, Dejan
1
more ...
less ...
Institution
All
American Bankers Association
1
Bundesverband Deutscher Banken
1
Federal Deposit Insurance Corporation, Washington, DC
1
Finafrica
1
Fondazione Giordano Dell'Amore
1
Icfai University Press, Hyderabad
1
Institute of Chartered Financial Analysts of India
1
International Economic Society
1
Narodowy Bank Polski, Warschau
1
Ukraïnsʹka Akademija Bankivsʹkoï Spravy, Sumy
1
Università degli Studi, Bergamo
1
Österreichische Bankwissenschaftliche Gesellschaft
1
more ...
less ...
Published in...
All
International journal of electronic customer relationship management : IJECRM
9
Service business
6
Theoretical and applied economics : GAER review
4
Folia oeconomica Stetinensia : FOS
3
Journal of central banking theory and practice
3
International journal of business and globalisation : IJBG
2
International journal of entrepreneurship and small business
2
Journal of business & entrepreneurship : JBE
2
Acta oeconomica Pragensia : vědecký časopis Vysoke Školy Ekonomické v Praze
1
African journal of economic and management studies : AJEMS
1
EuroMed journal of business
1
International journal of business competition and growth : IJBCG
1
International journal of logistics systems and management
1
International journal of pharmaceutical and healthcare marketing : IJPHM
1
International journal of quality and service sciences
1
International review of entrepreneurship : IRE
1
Investment management and financial innovations
1
Journal of advances in management research : JAMR
1
Journal of fashion marketing and management
1
Journal of strategy and management
1
Problems and perspectives in management : PPM
1
more ...
less ...
Source
All
OLC EcoSci
ECONIS (ZBW)
102,114
USB Cologne (EcoSocSci)
3,712
RePEc
900
EconStor
849
Other ZBW resources
748
USB Cologne (business full texts)
302
BASE
87
ArchiDok
17
more ...
less ...
Showing
1
-
10
of
76
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Identifying and prioritising critical success factors for CRM implementation : a case study
Keramati, Abbas
;
Samadi, Homa
;
Nazari-Shirkouhi, Salman
; …
- In:
International journal of electronic customer …
6
(
2012
)
3/4
,
pp. 235-256
Persistent link: https://www.econbiz.de/10010184746
Saved in:
2
The effects of partnership quality on business process outsourcing success in Malaysia : key users perspective
Ooi Ee
;
Hasliza Abdul Halim
;
Thurasamy Ramayah
- In:
Service business
7
(
2013
)
2
,
pp. 227-253
Persistent link: https://www.econbiz.de/10010146463
Saved in:
3
Determining the main dimensions that affect e-customer relationship management readiness in the Egyptian banking industry
Essawi, N. El
;
Aziz, R. Abd El
- In:
International journal of electronic customer …
6
(
2012
)
3/4
,
pp. 217-234
Persistent link: https://www.econbiz.de/10010184747
Saved in:
4
Succession in family firms : the impact of the transfer of capital
Hacker, Judith
;
Dowling, Michael
- In:
International journal of entrepreneurship and small business
18
(
2013
)
4
,
pp. 428-442
Persistent link: https://www.econbiz.de/10010146145
Saved in:
5
Determining factors in founding university spin-offs
Schleinkofer, Michael
;
Schmude, Jürgen
- In:
International journal of entrepreneurship and small business
18
(
2013
)
4
,
pp. 400-427
Persistent link: https://www.econbiz.de/10010146146
Saved in:
6
Factors determining export performance : a comparative study of three industrial sectors
Zghidi, Afef Ben Youssef
;
Boubakri, Wafa Battikh
; …
- In:
International journal of business competition and …
3
(
2013
)
1
,
pp. 43-66
Persistent link: https://www.econbiz.de/10010148106
Saved in:
7
Young ventures, internationalization and barriers to growth
Jung, Andrés
;
Peña, Iñaki
;
Arias, Alberto
- In:
Journal of business & entrepreneurship : JBE
24
(
2013
)
1
,
pp. 63-86
Persistent link: https://www.econbiz.de/10010159969
Saved in:
8
Human assets and entrepreneurial performance : a study of companies started by business school graduates
Lange, Julian
;
Marram, Edward
;
Bygrave, William
- In:
Journal of business & entrepreneurship : JBE
24
(
2013
)
1
,
pp. 1-24
Persistent link: https://www.econbiz.de/10010159972
Saved in:
9
School-business partnerships : the case of the UAE
Barza, Lydia
- In:
Journal of strategy and management
6
(
2013
)
2
,
pp. 180-189
Persistent link: https://www.econbiz.de/10010160086
Saved in:
10
Accessing the role of critical success factors for successful ERP implementation at Indian SMEs : a statistical validation
Ganesh, L.
;
Mehta, Arpita
- In:
International journal of business and globalisation : IJBG
10
(
2013
)
4
,
pp. 408-438
Persistent link: https://www.econbiz.de/10010184612
Saved in:
1
2
3
4
5
6
7
8
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->