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Understanding Services Manager
Glynn, William J.; Barnes, James G.; Akehurst, Gary - In: The service industries journal 18 (1998) 1, pp. 162
Persistent link: https://www.econbiz.de/10007360925
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Building Future Relationships - Compatible interactive service systems will combat digital distancing.
Glynn, William J. - In: Marketing management : a quarterly business management … 6 (1997) 3, pp. 34-37
Persistent link: https://www.econbiz.de/10007249553
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Listening practices and performance in service organisations
Glynn, William J.; Burca, Sean de; Brannick, Teresa; … - In: International journal of service industry management : IJSIM 14 (2003) 3-4, pp. 310-330
Persistent link: https://www.econbiz.de/10007103441
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Listening practices and performance in service organisations
Glynn, William J.; Burca, Sean de; Brannick, Teresa; … - In: International journal of service industry management : IJSIM 14 (2003) 3-4, pp. 310-330
Persistent link: https://www.econbiz.de/10007104706
Cover Image
Listening practices and performance in service organisations
Glynn, William J.; Burca, Sean de; Brannick, Teresa; … - In: International journal of service industry management : IJSIM 14 (2003) 3, pp. 310-330
Persistent link: https://www.econbiz.de/10007105370