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Palmer, Adrian
30
O'Neill, Martin
8
Koenig-Lewis, Nicole
5
Bejou, David
3
Hubbard, Susan
2
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2
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Journal of marketing management : MM
9
The journal of services marketing
9
Managing service quality : MSQ ; an international journal
3
European journal of marketing : EJM
2
Tourism management : research, policies, practice
2
International journal of public sector management : IJPSM
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OLC EcoSci
ECONIS (ZBW)
59
Other ZBW resources
21
USB Cologne (EcoSocSci)
16
RePEc
1
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1
Linking external and internal relationship building in networks of public and private sector organizations: A case study
Palmer, Adrian
- In:
International journal of public sector management : IJPSM
9
(
1996
)
3
,
pp. 51-60
Persistent link: https://www.econbiz.de/10007326303
Saved in:
2
Service failure and loyalty: An exploratory empirical study of airline customers
Bejou, David
;
Palmer, Adrian
- In:
The journal of services marketing
12
(
1998
)
1
,
pp. 7-22
Persistent link: https://www.econbiz.de/10007359826
Saved in:
3
Co-operation and competition: A Darwinian synthesis of relationship marketing
Palmer, Adrian
- In:
European journal of marketing : EJM
34
(
2000
)
5-6
,
pp. 687-704
Persistent link: https://www.econbiz.de/10006094436
Saved in:
4
Using Neural Network Analysis to Evaluate Buyer-Seller Relationships
Wray, Barry
;
Palmer, Adrian
;
Bejou, David
- In:
European journal of marketing : EJM
28
(
1994
)
10
,
pp. 32-48
Persistent link: https://www.econbiz.de/10006104717
Saved in:
5
Primary and secondary effects of emotions on behavioural intention of theatre clients
Palmer, Adrian
;
Koenig-Lewis, Nicole
- In:
Journal of marketing management : MM
26
(
2010
)
13
,
pp. 1201-1218
Persistent link: https://www.econbiz.de/10008744927
Saved in:
6
Experiential values over time - a comparison of measures of satisfaction and emotion
Koenig-Lewis, Nicole
;
Palmer, Adrian
- In:
Journal of marketing management : MM
24
(
2008
)
1
,
pp. 69-86
Persistent link: https://www.econbiz.de/10008416651
Saved in:
7
Customer experience management: a critical review of an emerging idea
Palmer, Adrian
- In:
The journal of services marketing
24
(
2010
)
3
,
pp. 196-209
Persistent link: https://www.econbiz.de/10008418646
Saved in:
8
The effects of residents' social identity and involvement on their advocacy of incoming tourism
Palmer, Adrian
;
Koenig-Lewis, Nicole
;
Medi Jones, Lisa …
- In:
Tourism management : research, policies, practice
38
(
2013
),
pp. 142-151
Persistent link: https://www.econbiz.de/10010109536
Saved in:
9
Relationship Marketing: Time to Enrich the Marketing Curriculum?
Palmer, Adrian
- In:
Journal of marketing education : JME
(
1994
),
pp. 34-41
Persistent link: https://www.econbiz.de/10006339956
Saved in:
10
An exploratory study of the effects of experience on consumer perceptions of the service quality construct
O'Neill, Martin
;
Palmer, Adrian
- In:
Managing service quality : MSQ ; an international journal
13
(
2003
)
3
,
pp. 187-196
Persistent link: https://www.econbiz.de/10007159482
Saved in:
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