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A TQM Approach to HR Performan...
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1
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Williams, Terry
44
Soltani, Ebrahim
31
Gennard, John
23
Wilson, John
10
Lai, Pei-Chun
8
Liao, Ying-Ying
8
Ackermann, Fran
7
Eden, Colin
5
Meer, Robert van der
5
Van Der Meer, Robert
5
Kelly, James
4
Phillips, Paul
4
Shafti, Farhad
4
Lai, Pei-chun
3
Singh, Abhilasha
3
Syed, Jawad
3
Williams, Terry M.
3
Ates, Aylin
2
Davies, John
2
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2
Gibb, Stephen
2
Glasspool, Helene
2
Javadeen, Sayed Reza Sayed
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2
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2
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2
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2
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2
van der Meer, Robert
2
Azadegan, Arash
1
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1
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Employee relations
18
Journal of the Operational Research Society : OR
10
Pensions & investments : the newspaper of corporate and institutional investing
10
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
9
International journal of project management : the journal of The International Project Management Association
8
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
6
Project management journal : PMJ
6
The service industries journal
6
Industrial relations journal : the European journal for analysis, policy and practice
3
European journal of operational research : EJOR
2
Human resource management journal
2
International journal of quality & reliability management
2
Production planning & control : PPC
2
Reliability engineering & system safety
2
Strategic change : SC ; briefings in entrepreneurial finance
2
Asia Pacific business review
1
Asia Pacific journal of management : APJM ; a publication of the Faculty of Business Administration, National University of Singapore
1
British journal of management : BJM
1
European business review : EBR ; the official journal of the International Management Centres, Europe
1
European journal of industrial relations
1
Interfaces : the INFORMS journal on the practice of operations research
1
International business and economics research journal
1
International journal of production research : American Institute of Industrial Engineers ; Society of Manufacturing Engineers
1
Journal of world business : JWB
1
New technology, work and employment
1
Omega : the international journal of management science
1
Personnel review : a professional journal reporting new developments in research, theory and practice of personel management
1
The international journal of human resource management
1
The journal of portfolio management : a publication of Institutional Investor
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OLC EcoSci
ECONIS (ZBW)
111
RePEc
20
USB Cologne (EcoSocSci)
11
BASE
10
Other ZBW resources
2
EconStor
1
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Managerial approaches towards service quality: the case of three service organisations
Soltani, Ebrahim
;
Lai, Pei-Chun
;
Van Der Meer, Robert
; …
- In:
The service industries journal
28
(
2008
)
10
,
pp. 1399-1414
Persistent link: https://www.econbiz.de/10008152352
Saved in:
2
Managerial approaches towards service quality: the case of three service organisations
Soltani, Ebrahim
;
Lai, Pei-Chun
;
Van Der Meer, Robert
; …
- In:
The service industries journal
28
(
2008
)
9-10
,
pp. 1399-1414
Persistent link: https://www.econbiz.de/10008167950
Saved in:
3
Challenges Posed to Performance Management by TQM Gurus: Contributions of Individual Employees Versus Systems-Level Features
Soltani, Ebrahim
;
Van Der Meer, Robert
;
Williams, Terry
- In:
Total quality management & business excellence : an …
15
(
2004
)
8
,
pp. 1069-1092
Persistent link: https://www.econbiz.de/10007151582
Saved in:
4
A Contrast of HRM and TQM Approaches to Performance Management: Some Evidence link rid="fn1">*
Soltani, Ebrahim
;
van der Meer, Robert
;
Williams, Terry M.
- In:
British journal of management : BJM
16
(
2005
)
3
,
pp. 211-230
Persistent link: https://www.econbiz.de/10007148853
Saved in:
5
An Empirical Approach to Service Classification for Productivity Management Studies
Shafti, Farhad
;
Van Der Meer, Robert
;
Williams, Terry
- In:
The service industries journal
27
(
2007
)
6
,
pp. 709-730
Persistent link: https://www.econbiz.de/10007764408
Saved in:
6
An Empirical Approach to Service Classification for Productivity Management Studies
Shafti, Farhad
;
Van Der Meer, Robert
;
Williams, Terry
- In:
The service industries journal
27
(
2007
)
5-6
,
pp. 709-730
Persistent link: https://www.econbiz.de/10007842503
Saved in:
7
The compatibility of performance appraisal systems with TQM principles ? evidence from current practice
Soltani, Ebrahim
;
Meer, Robert van der
;
Williams, Terry M.
- In:
International journal of operations & production …
26
(
2006
)
1-2
,
pp. 92-117
Persistent link: https://www.econbiz.de/10006808653
Saved in:
8
The compatibility of performance appraisal systems with TQM principles ? evidence from current practice
Soltani, Ebrahim
;
Meer, Robert van der
;
Williams, Terry M.
- In:
International journal of operations & production …
26
(
2006
)
1
,
pp. 92
Persistent link: https://www.econbiz.de/10006808923
Saved in:
9
Managerial processes: an operations management perspective towards dynamic capabilities
Bititci, Umit
;
Ackermann, Fran
;
Ates, Aylin
;
Davies, John
; …
- In:
Production planning & control : PPC
22
(
2011
)
2
,
pp. 157-174
Persistent link: https://www.econbiz.de/10008844996
Saved in:
10
Modelling the reliability of search and rescue operations with Bayesian Belief Networks
Norrington, Lisa
;
Quigley, John
;
Russell, Ashley
;
Van …
- In:
Reliability engineering & system safety
93
(
2008
)
7
,
pp. 940-950
Persistent link: https://www.econbiz.de/10008886764
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