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Understanding trade-offs in the supplier selection process: The role of flexibility, delivery, and value-added services-support
van der Rhee, Bo; Verma, Rohit; Plaschka, Gerhard - In: International journal of production economics 120 (2009) 1, pp. 30-41
Persistent link: https://www.econbiz.de/10008272348
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SPECIAL REPORTS - Service Management Miniconference: "Designing Value-added Services: An Evolving Research Stream"
Verma, Rohit; Plaschka, Gerhard - In: Decision line 32 (2001) 5, pp. 34-37
Persistent link: https://www.econbiz.de/10008216713
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INTELLIGENCE - RESEARCH BRIEF - Predicting Customer Choices - Recent research has greatly improved management's ability to anticipate customer wants.
Verma, Rohit; Plaschka, Gerhard - In: MIT sloan management review 47 (2005) 1, pp. 5
Persistent link: https://www.econbiz.de/10006231466
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Service innovation and customer choices in the hospitality industry
Victorino, Liana; Verma, Rohit; Plaschka, Gerhard; Dev, … - In: Managing service quality : MSQ ; an international journal 15 (2005) 6, pp. 555-576
Persistent link: https://www.econbiz.de/10007146704
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Understanding trade-offs in the supplier selection process: The role of flexibility, delivery, and value-added services/support
van der Rhee, Bo; Verma, Rohit; Plaschka, Gerhard - In: International journal of production economics 120 (2009) 1, pp. 30-42
Persistent link: https://www.econbiz.de/10008878879
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Self-service technology and online financial service choice
Ding, Xin; Verma, Rohit; Iqbal, Zafar - In: International journal of service industry management : IJSIM 18 (2007) 3-4, pp. 246-268
Persistent link: https://www.econbiz.de/10007766149
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Competing online: studying consumer choice drivers for online financial services
Iqbal, Zafar; Verma, Rohit - In: Journal of internet commerce 5 (2006) 1, pp. 45-67
Persistent link: https://www.econbiz.de/10008126415
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Entrepreneurship als wissenschaftliche Disziplin in den USA. Anmerkungen zum gleichnamigen Beitrag von Lück und Böhmer
Frank, Hermann; Plaschka, Gerhard - In: Schmalenbachs Zeitschrift für betriebswirtschaftliche … 47 (1995) 10, pp. 936-941
Persistent link: https://www.econbiz.de/10006707458
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Commitment and Insurance Agents' Job Perceptions, Attitudes, and Performance
McElroy, James C.; Morrow, Paula C.; Power, Mark L.; … - In: The journal of risk and insurance : the journal of the … 60 (1993) 3, pp. 363-384
Persistent link: https://www.econbiz.de/10006225287
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Stage-Gate Controls, Learning Failure, and Adverse Effect on Novel New Products
Sethi, Rajesh; Iqbal, Zafar - In: Journal of marketing 72 (2008) 1, pp. 118
Persistent link: https://www.econbiz.de/10008171121