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Managing service quality: The...
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Soltani, Ebrahim
31
Lai, Pei-Chun
8
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7
Singh, Abhilasha
5
Phillips, Paul
4
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4
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
10
The service industries journal
4
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
3
Employee relations
2
International journal of quality & reliability management
2
Strategic change : SC ; briefings in entrepreneurial finance
2
Asia Pacific journal of management : APJM ; a publication of the Faculty of Business Administration, National University of Singapore
1
British journal of management : BJM
1
European business review : EBR ; the official journal of the International Management Centres, Europe
1
European management journal : publ. twice a year for the Scottish Business School
1
Global journal of business management : GJBM
1
International business and economics research journal
1
International journal of production research : American Institute of Industrial Engineers ; Society of Manufacturing Engineers
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OLC EcoSci
ECONIS (ZBW)
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The rhetoric and reality of 'process control' in organisational environments with a TQM orientation: The managers' view
Soltani, Ebrahim
;
Singh, Abhilasha
;
Liao, Ying-Ying
; …
- In:
Total quality management & business excellence : an …
21
(
2010
)
1
,
pp. 67-78
Persistent link: https://www.econbiz.de/10008370055
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2
Knowledge management practices in Indian information technology companies
Singh, Abhilasha
;
Soltani, Ebrahim
- In:
Total quality management & business excellence : an …
21
(
2010
)
2
,
pp. 145-158
Persistent link: https://www.econbiz.de/10008374127
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3
The triangular supply chain relationship: labour dispatch agencies, hospitality sector, and flexible workers: the Taiwan experience
Soltani, Ebrahim
;
Lai, Pei-Chun
;
Phillips, Paul
;
Liao, …
- In:
The service industries journal
29
(
2009
)
9-10
,
pp. 1317-1340
Persistent link: https://www.econbiz.de/10008334538
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4
Quality performance in a global supply chain: finding out the weak link
Soltani, Ebrahim
;
Azadegan, Arash
;
Liao, Ying-Ying
; …
- In:
International journal of production research : American …
49
(
2011
)
1
,
pp. 269-294
Persistent link: https://www.econbiz.de/10008769257
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5
Training interventions: fulfilling managerial ends or proliferating invaluable means for employees?: Some evidence from Iran
Soltani, Ebrahim
;
Liao, Ying-Ying
- In:
European business review : EBR ; the official journal …
22
(
2010
)
2
,
pp. 128-153
Persistent link: https://www.econbiz.de/10008383973
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6
Does management's approach impede service quality?
Soltani, Ebrahim
;
Barnes, Bradley
;
Syed, Jawad
;
Liao, …
- In:
Production planning & control : PPC
23
(
2012
)
7
,
pp. 523-541
Persistent link: https://www.econbiz.de/10009974257
Saved in:
7
Tackling one-sidedness in equality and diversity research: Characteristics of the current dominant approach to managing diverse workgroups in Iran
Soltani, Ebrahim
;
Syed, Jawad
;
Liao, Ying-Ying
; …
- In:
Asia Pacific journal of management : APJM ; a …
29
(
2012
)
1
,
pp. 9-38
Persistent link: https://www.econbiz.de/10009830327
Saved in:
8
The triangular supply chain relationship: labour dispatch agencies, hospitality sector, and flexible workers: the Taiwan experience
Soltani, Ebrahim
;
Lai, Pei-Chun
;
Phillips, Paul
;
Liao, …
- In:
The service industries journal
29
(
2009
)
10
,
pp. 1317-1358
Persistent link: https://www.econbiz.de/10008312358
Saved in:
9
Knowledge management : a road map to success
Singh, Abhilasha
- In:
Global journal of business management : GJBM
1
(
2007
)
2
,
pp. 211-218
Persistent link: https://www.econbiz.de/10009894248
Saved in:
10
Neuro linguistic programming: A key to business excellence
Singh, Abhilasha
;
Abraham, A.
- In:
Total quality management & business excellence : an …
19
(
2008
)
1
,
pp. 141-150
Persistent link: https://www.econbiz.de/10008725000
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