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Making sense of innovation : a...
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Mattsson, Jan
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7
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The service industries journal
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Journal of strategic marketing
5
Managing service quality : MSQ ; an international journal
4
International journal of service industry management : IJSIM
3
Asia Pacific business review
2
European journal of marketing : EJM
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Industrial marketing management : the international journal for industrial and high-tech firms
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Omega : the international journal of management science
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OLC EcoSci
ECONIS (ZBW)
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An integrative model of care ethics in public innovation
Fuglsang, Lars
;
Mattsson, Jan
- In:
The service industries journal
29
(
2009
)
1
,
pp. 21-34
Persistent link: https://www.econbiz.de/10008169909
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An integrative model of care ethics in public innovation
Fuglsang, Lars
;
Mattsson, Jan
- In:
The service industries journal
29
(
2009
)
1-2
,
pp. 21-34
Persistent link: https://www.econbiz.de/10008238866
Saved in:
3
Making sense of innovation : a future perfect approach
Fuglsang, Lars
;
Mattsson, Jan
- In:
Journal of management & organization : journal of …
17
(
2011
)
4
,
pp. 448-458
Persistent link: https://www.econbiz.de/10009893054
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4
Flow and consumers in e-based self-services: New provider–consumer relations
Fuglsang, Lars
;
Sundbo, Jon
- In:
The service industries journal
26
(
2006
)
4
,
pp. 361-380
Persistent link: https://www.econbiz.de/10007265860
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5
Management problems in welfare services: the role of the "social entrepreneur" in home-help for the elderly, the Valby case
Fuglsang, Lars
- In:
Scandinavian journal of management
17
(
2001
)
4
,
pp. 437-456
Persistent link: https://www.econbiz.de/10006976971
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6
The balance between bricolage and innovation: management dilemmas in sustainable public innovation
Fuglsang, Lars
;
Srensen, Flemming
- In:
The service industries journal
31
(
2011
)
4
,
pp. 581-596
Persistent link: https://www.econbiz.de/10008844436
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7
Dynamics of experience service innovation: innovation as a guided activity - results from a Danish survey
Fuglsang, Lars
;
Sundbo, Jon
;
Srensen, Flemming
- In:
The service industries journal
31
(
2011
)
5
,
pp. 661-678
Persistent link: https://www.econbiz.de/10008844451
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8
Organising for Market Segmentation in Banking: The Impact from Production Technology and Coherent Bank Norms
Eriksson, Kent
;
Mattsson, Jan
- In:
The service industries journal
16
(
1996
)
1
,
pp. 35-46
Persistent link: https://www.econbiz.de/10007317495
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9
An Empirical Assessment of Customer Satisfaction in Tourism
Chadee, Doren D.
;
Mattsson, Jan
- In:
The service industries journal
16
(
1996
)
3
,
pp. 305-320
Persistent link: https://www.econbiz.de/10007327803
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10
A Linguistic Approach to Studying Quality of Face-to-Face Communication
Haring, Marten Den
;
Mattsson, Jan
- In:
The service industries journal
19
(
1999
)
2
,
pp. 28-48
Persistent link: https://www.econbiz.de/10007337476
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