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Beziehungsmarketing
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Konsumentenverhalten
5
Dienstleistungsqualität
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International journal of electronic customer relationship management : IJECRM
9
Service business
4
Folia oeconomica Stetinensia : FOS
2
EuroMed journal of business
1
International journal of business competition and growth : IJBCG
1
International journal of logistics systems and management
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International journal of pharmaceutical and healthcare marketing : IJPHM
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International journal of quality and service sciences
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Journal of fashion marketing and management
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26,605
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Journal of research in interactive marketing : interactive marketing and computer-mediated communication
Bingley : Emerald
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4.2010 -
Persistent link: https://www.econbiz.de/10008423033
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An inquiry into direct selling practices in Mexico : analysis of internal and external fit
Reyes, Lucía Fernández
;
Rajagopal
- In:
International journal of business competition and …
3
(
2013
)
1
,
pp. 89-102
Persistent link: https://www.econbiz.de/10010148104
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International journal of electronic customer relationship management : IJECRM
Genève : Inderscience Publ.
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1.2007/08 -
Persistent link: https://www.econbiz.de/10008275974
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Conceptual analysis and implementation of an integrated CRM system for service providers
Cheng, Lai-yu
;
Wang, Chih-wei
- In:
Service business
7
(
2013
)
2
,
pp. 307-328
Persistent link: https://www.econbiz.de/10010146460
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Airline website loyalty formation and the moderating effects of gender and education
Forgas-Coll, Santiago
;
Palau-Saumell, Ramon
; …
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Service business
7
(
2013
)
2
,
pp. 255-274
Persistent link: https://www.econbiz.de/10010146462
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The determinants of the transportation outsourcing strategy for the express delivery company
Lee, Chia-chi
;
Lin, Tyrone T.
;
Cheng, Pei-chu
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Service business
7
(
2013
)
2
,
pp. 207-225
Persistent link: https://www.econbiz.de/10010146464
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Shaping the competencies and behaviour of the insurance companies' employees in the process of creating the relations with customers
Grzebieniak, Andrzej
- In:
Folia oeconomica Stetinensia : FOS
11
(
2012
)
1
,
pp. 140-151
Persistent link: https://www.econbiz.de/10010148359
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8
E-commerce customer's preference implicit identification
Zdziebko, Tomasz
- In:
Folia oeconomica Stetinensia : FOS
11
(
2012
)
1
,
pp. 33-46
Persistent link: https://www.econbiz.de/10010148367
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9
Development of a model for the tactical identification of prospective clients in multiuser warehouses
Winter, Katharina
;
Clausen, Uwe
- In:
International journal of logistics systems and management
15
(
2013
)
2/3
,
pp. 186-196
Persistent link: https://www.econbiz.de/10010159607
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10
Customer orientation, merchandising competencies, and financial performance of small fashion retailers in Bangkok
Chotekorakul, Warin
;
Nelson, James
- In:
Journal of fashion marketing and management
17
(
2013
)
2
,
pp. 225-242
Persistent link: https://www.econbiz.de/10010159662
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