Airline website loyalty formation and the moderating effects of gender and education
Year of publication: |
2013
|
---|---|
Authors: | Forgas-Coll, Santiago ; Palau-Saumell, Ramon ; Sánchez-García, Javier ; Fandos-Roig, Juan Carlos |
Published in: |
Service business. - Berlin : Springer, ISSN 1862-8508, ZDB-ID 22799382. - Vol. 7.2013, 2, p. 255-274
|
Subject: | Luftverkehrsgesellschaft | Beziehungsmarketing | Online-Handel | Website | Benutzerfreundlichkeit | Geschlecht | Bildungsniveau | Spanien |
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