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7
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Mattila, Anna S.
58
Wirtz, Jochen
15
Xiao, Qu
7
Hanks, Lydia
4
Andreu, Luisa
3
Choi, Sunmee
3
Noone, Breffni M.
3
O'Neill, John W.
3
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2
Kim, Min Gyung
2
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2
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2
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2
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2
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2
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2
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2
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1
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1
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1
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1
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1
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1
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The journal of services marketing
14
International journal of service industry management : IJSIM
12
International journal of hospitality management
10
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
4
International journal of contemporary hospitality management
3
Journal of service management
3
Journal of business research : JBR
2
Journal of retailing
2
Journal of the Academy of Marketing Science
2
Managing service quality : MSQ ; an international journal
2
Tourism management : research, policies, practice
2
International journal of internet marketing and advertising : IJIMA
1
International journal of retail & distribution management
1
Journal of global marketing
1
Journal of international consumer marketing
1
Journal of marketing theory and practice
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Journal of travel and tourism marketing
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Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
The real estate finance journal
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OLC EcoSci
ECONIS (ZBW)
193
Other ZBW resources
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1
The role of hotel owners: the influence of corporate strategies on hotel performance
Xiao, Qu
;
O'Neill, John W.
;
Mattila, Anna S.
- In:
International journal of contemporary hospitality management
24
(
2012
)
1
,
pp. 122-140
Persistent link: https://www.econbiz.de/10009825872
Saved in:
2
Work-family balance as a potential strategic advantage : a hotel general manager perspective
Xiao, Qu
;
O'Neill, John W.
- In:
Journal of hospitality & tourism research : JHTR ; the …
34
(
2010
)
4
,
pp. 415-439
Persistent link: https://www.econbiz.de/10009880447
Saved in:
3
What contributes to the success of Home Inns in china?
Zhang, Hanqin Qiu
;
Ren, Lianping
;
Shen, Huawen
;
Xiao, Qu
- In:
International journal of hospitality management
33
(
2013
),
pp. 425-434
Persistent link: https://www.econbiz.de/10010102393
Saved in:
4
An empirical framework of financial characteristics and outperformance in troubled economic times: Evidence from the restaurant industry
Hua, Nan
;
Xiao, Qu
;
Yost, Elizabeth
- In:
International journal of contemporary hospitality management
25
(
2013
)
6
,
pp. 945-964
Persistent link: https://www.econbiz.de/10010166345
Saved in:
5
An examination of executive compensation in the restaurant industry
Guillet, Basak Denizci
;
Kucukusta, Deniz
;
Xiao, Qu
- In:
International journal of hospitality management
31
(
2012
)
1
,
pp. 86-96
Persistent link: https://www.econbiz.de/10009819226
Saved in:
6
The impact of urbanization on hotel development: Evidence from Guangdong Province in China
Zhang, Hanqin Qiu
;
Luo, Jian Ming
;
Xiao, Qu
;
Denizci …
- In:
International journal of hospitality management
34
(
2013
),
pp. 92-98
Persistent link: https://www.econbiz.de/10010121496
Saved in:
7
Does managerial ownership affect different corporate social responsibility dimensions? An empirical examination of U.S. publicly traded hospitality firms
Paek, Soyon
;
Xiao, Qu
;
Lee, Seoki
;
Song, Haiyan
- In:
International journal of hospitality management
34
(
2013
),
pp. 423-433
Persistent link: https://www.econbiz.de/10010121529
Saved in:
8
The impact of culture on consumers#x0201; perceptions of service recovery efforts
Mattila, Anna S.
;
Patterson, Paul G.
- In:
Journal of retailing
80
(
2004
)
3
,
pp. 196-206
Persistent link: https://www.econbiz.de/10006608383
Saved in:
9
The power of explanations in mitigating the ill-effects of service failures
Mattila, Anna S.
- In:
The journal of services marketing
20
(
2006
)
7
,
pp. 422-428
Persistent link: https://www.econbiz.de/10007305434
Saved in:
10
The power of explanations in mitigating the ill-effects of service failures
Mattila, Anna S.
- In:
The journal of services marketing
20
(
2006
)
6-7
,
pp. 422-428
Persistent link: https://www.econbiz.de/10007378833
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