CORPORATE EFFECTS AND CORE COMPETENCIES: THE INFLUENCE OF CORPORATE STRATEGIES ON THE PERFORMANCE OF HOTELS
Year of publication: |
2010-01-05
|
---|---|
Authors: | Xiao, Qu |
Other Persons: | John W. ONeill (contributor) ; Anna S. Mattila (contributor) ; Daniel J. Mount (contributor) ; Donanld C. Hambrick (contributor) |
Publisher: |
Penn State |
Subject: | Hotel, Restaurant, and Institutional Management |
-
CONSUMER PERCEPTIONS OF GREEN CAUSE-RELATED MARKETING (CRM) PRICE FAIRNESS
Kim, Eun Kyoo, (2011)
-
CONSUMERS EMOTIONAL RESPONSES TO SERVICE ENCOUNTERS: THE INFLUENCE OF OTHER CONSUMERS
Miao, Li, (2008)
-
Kim, Min Gyung, (2010)
- More ...
-
The effectiveness of a brand call-center in revenue recovery
Mount, Daniel J., (2010)
-
The effectiveness of a brand call-center in revenue recovery FOr HospITALITY FIRMS
Mount, Daniel J., (2007)
-
A TYPOLOGY OF CONSUMER DISSATISFACTION RESPONSES: EXIT, VOICE, LOYALTY, AND MORE
Ro, Hee Jung, (2009)
- More ...