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Changing quality of life through the Personal Kaizen approach : a qualitative study
Suárez-Barraza, Manuel F.
;
Ramis-Pujol, Juan
; …
- In:
International journal of quality and service sciences
5
(
2013
)
2
,
pp. 191-207
Persistent link: https://www.econbiz.de/10010160046
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2
Informal opportunity among SMEs : an empirical study of Denmark's underground economy
Rezaei, Shahamak
;
Goli, Marco
;
Dana, Léo-Paul
- In:
International journal of entrepreneurship and small business
19
(
2013
)
1
,
pp. 64-76
Persistent link: https://www.econbiz.de/10010159620
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3
Mumpreneurship : a new concept for an old phenomenon?
Richomme-Huet, Katia
;
Vial, Virginie
;
d'Andria, Aude
- In:
International journal of entrepreneurship and small business
19
(
2013
)
2
,
pp. 251-275
Persistent link: https://www.econbiz.de/10010159626
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4
Sales growth of Chinese private owned enterprises (POEs): an exploratory analysis
Powell, Benjamin C.
;
Donohue, Joan M.
;
Liang, Xiaoya
; …
- In:
Journal of Chinese entrepreneurship
5
(
2013
)
2
,
pp. 104-121
Persistent link: https://www.econbiz.de/10010160060
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5
Determining the main dimensions that affect e-customer relationship management readiness in the Egyptian banking industry
Essawi, N. El
;
Aziz, R. Abd El
- In:
International journal of electronic customer …
6
(
2012
)
3/4
,
pp. 217-234
Persistent link: https://www.econbiz.de/10010184747
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6
Journal of retailing and consumer services
London [u.a.] : Elsevier
;
anfangs: London : …
-
1.1994 -
Persistent link: https://www.econbiz.de/10008374994
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7
Conceptual analysis and implementation of an integrated CRM system for service providers
Cheng, Lai-yu
;
Wang, Chih-wei
- In:
Service business
7
(
2013
)
2
,
pp. 307-328
Persistent link: https://www.econbiz.de/10010146460
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8
Estimation of penalty costs in service industries
Mitra, Amitava
;
Patankar, Jayprakash G.
- In:
Advances in business and management forecasting
9
(
2013
),
pp. 47-57
Persistent link: https://www.econbiz.de/10010147161
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9
Shaping the competencies and behaviour of the insurance companies' employees in the process of creating the relations with customers
Grzebieniak, Andrzej
- In:
Folia oeconomica Stetinensia : FOS
11
(
2012
)
1
,
pp. 140-151
Persistent link: https://www.econbiz.de/10010148359
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10
The development of a stakeholder-based scale for measuring corporate social responsibility in the banking industry
Pérez, Andrea
;
Martínez, Patricia
;
Rodríguez del …
- In:
Service business
7
(
2013
)
3
,
pp. 459-481
Persistent link: https://www.econbiz.de/10010159911
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