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Johnston, Robert; Michel, Stefan - In: International journal of operations & production … 28 (2008) 1-2, pp. 79-105

Persistent link: https://www.econbiz.de/10007979164

Rubalcaba, Luis; Michel, Stefan; Sundbo, Jon; Brown, … - In: Journal of service management 23 (2012) 5, pp. 696-716

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Jüttner, Uta; Windler, Katharina; Michel, Stefan; … - In: Marketing Review St. Gallen : die neue … 30 (2013) 4, pp. 52-62

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Michel, Stefan; Bowen, David; Johnston, Robert - In: Journal of service management 20 (2009) 3/4, pp. 253-273

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Michel, Stefan; Bowen, David; Johnston, Robert - In: Journal of service management 20 (2009) 3, pp. 253-273

Persistent link: https://www.econbiz.de/10008374516

Maklan, Stan; Knox, Simon; Michel, Stefan - In: Thunderbird international business review 51 (2009) 4, pp. 385-402

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Michel, Stefan; Meuter, Matthew L. - In: International journal of service industry management : IJSIM 19 (2008) 4, pp. 441-457

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Michel, Stefan; Meuter, Matthew L. - In: International journal of service industry management : IJSIM 19 (2008) 3-4, pp. 441-457

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Bastian, Claudia Christina von; Schwaninger, Adrian; … - In: Zeitschrift für Arbeitswissenschaft 62 (2008) 3, pp. 165-174

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Kreuzer, Michael; Kühn, Richard; Michel, Stefan - In: Die Betriebswirtschaft : DBW 67 (2007) 4, pp. 399-417

Persistent link: https://www.econbiz.de/10007765212