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Customer satisfaction's key factors in Spanish grocery stores: Evidence from hypermarkets and supermarkets
Martínez-Ruiz, María Pilar; Jiménez-Zarco, Ana Isabel; … - In: Journal of retailing and consumer services 17 (2010) 4, pp. 278-286
Persistent link: https://www.econbiz.de/10008417509
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La influencia de la percepción del directivo en el resultado de la innovación : evidencias encontradas en España
Jiménez-Zarco, Ana Isabel; Martínez-Ruíz, Maria Pilar; … - In: Universia business review : revista trimestral de … 31 (2011), pp. 184-203
Persistent link: https://www.econbiz.de/10009947985
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Consumer beliefs and motivations that influence repeat online purchases
Izquierdo-Yusta, Alicia; Newell, Stephen J. - In: International journal of electronic marketing and … 4 (2011) 4, pp. 270-292
Persistent link: https://www.econbiz.de/10010004334
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The effects of the current economic situation on customer satisfaction and retail patronage behaviour
Martnez-Ruiz, Mara Pilar; Jimnez-Zarco, Ana Isabel; … - In: Total quality management & business excellence : an … 23 (2012) 11, pp. 1207-1225
Persistent link: https://www.econbiz.de/10010045946
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Internet as a distribution channel : empirical evidence from the service sector and managerial opportunities
Izquierdo-Yusta, Alicia; Calderon-Monge, Esther - In: Journal of internet commerce 10 (2011) 1/4, pp. 106-127
Persistent link: https://www.econbiz.de/10009853615
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Assessing the consumer's choice of purchase channel in the tourism sector : evidence from Spain
Izquierdo-Yusta, Alicia; Martínez-Ruiz, María Pilar - In: EuroMed journal of business 6 (2011) 1, pp. 77-99
Persistent link: https://www.econbiz.de/10009890651
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Key service innovation drivers in the tourism sector : empirical evidence and managerial implications
Jiménez-Zarco, Ana Isabel; Martínez-Ruiz, María Pilar; … - In: Service business 5 (2011) 4, pp. 339-360
Persistent link: https://www.econbiz.de/10010004623
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Proactive orientation effects on product innovation activities : empirical evidence
Jiménez-Zarco, Ana Isabel; Torrent-Sellens, Joan; … - In: Innovation : management, policy & practice ; the … 14 (2012) 1, pp. 90-106
Persistent link: https://www.econbiz.de/10010008787
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The impact of market orientation dimensions on client cooperation in the development of new service innovations
Jiménez-Zarco, Ana Isabel; Martínez-Ruiz, María Pilar; … - In: European journal of marketing : EJM 45 (2011) 1, pp. 43-68
Persistent link: https://www.econbiz.de/10008813283
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Assessing the maximum level of customer satisfaction in grocery stores: A comparison between Spain and the USA
Martínez-Ruiz, María Pilar; Jiménez-Zarco, Ana Isabel; … - In: International journal of retail & distribution management 39 (2011) 7, pp. 504-522
Persistent link: https://www.econbiz.de/10009164507