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How do customers and pharmacists experience generic substitution?
Gill, Liz; Helkkula, Anu; Cobelli, Nicola; White, Lesley - In: International journal of pharmaceutical and healthcare … 4 (2010) 4, pp. 375-395
Persistent link: https://www.econbiz.de/10009896183
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Qualitative Triadic Study of the Relational Factors Influencing the Formation of Quality in a Community-Based Aged Health Care Service Network
Gill, Liz; White, Lesley; Cameron, Ian - In: Health marketing quarterly 28 (2011) 2, pp. 155-174
Persistent link: https://www.econbiz.de/10009016117
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Service co-creation in community-based aged healthcare
Gill, Liz; White, Lesley; Cameron, Ian Douglas - In: Managing service quality : MSQ ; an international journal 21 (2011) 2, pp. 152-178
Persistent link: https://www.econbiz.de/10008887198
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Improving the uptake of the Australian Home Medicines Review (AHMR) through patient segmentation
White, Lesley; Klinner, Christiane; Cobelli, Nicola - In: International journal of pharmaceutical and healthcare … 5 (2011) 3, pp. 194-204
Persistent link: https://www.econbiz.de/10009896199
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Beyond the interoperability of telephony, VoIP and networking: self-realisation marketing contribution to value creation in telecommunications sector
Arruda Filho, Emilio Jose Montero; Cassia, Fabio; … - In: International journal of technology marketing : IJTMkt (2008), pp. 56-80
Persistent link: https://www.econbiz.de/10008270453
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Beyond the interoperability of telephony, VoIP and networking: self-realisation marketing contribution to value creation in telecommunications sector
Arruda Filho, Emilio Jose Montero; Cassia, Fabio; … - In: International journal of technology marketing : IJTMkt 3 (2008) 1, pp. 56-80
Persistent link: https://www.econbiz.de/10008270475
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Co-design between consumers and companies : roles, created-exchanged value and reward systems
Cavallone, Mauro; Cassia, Fabio - In: The marketing review 12 (2012) 2, pp. 199-218
Persistent link: https://www.econbiz.de/10010047786
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Differences between public administrators' and elected officials' perspectives on the role of the citizen in service quality improvement processes
Cassia, Fabio; Magno, Francesca - In: The TQM journal : the international review of … 23 (2011) 5, pp. 550-560
Persistent link: https://www.econbiz.de/10009286474