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Dienstleistungsqualität
16
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12
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8
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7
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5
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5
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International journal of productivity and quality management : IJPQM
5
International journal of logistics systems and management
4
Advances in business and management forecasting
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Patients
-medical unit relationship models in the virtual environment
Matysiewicz, Justyna
;
Smyczek, Slawomir
- In:
EuroMed journal of business
8
(
2013
)
1
,
pp. 36-47
Persistent link: https://www.econbiz.de/10010160064
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Consumer trust in high-consequence decisions : a study of medical services
Terres, Mellina da Silva
;
Santos, Cristiane Pizzutti dos
- In:
International journal of pharmaceutical and healthcare …
7
(
2013
)
2
,
pp. 120-141
Persistent link: https://www.econbiz.de/10010160211
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3
Implementing collaborative practices in the healthcare supply chain : insights into
hospital
-vendor operations
Matopoulos, Aristides
;
Michailidou, Liana
- In:
International journal of logistics systems and management
15
(
2013
)
2/3
,
pp. 288-303
Persistent link: https://www.econbiz.de/10010159600
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Perceived justice in South African airline and
hospital
industries : measurement model
Meyer, Christine F. De
;
Petzer, Daniel J.
;
Svari, Sander
; …
- In:
International journal of quality and service sciences
5
(
2013
)
2
,
pp. 120-139
Persistent link: https://www.econbiz.de/10010160050
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5
Consumers' choice of dentist by self-perceived need
Coe, Julie
;
Qian, Fang
- In:
International journal of pharmaceutical and healthcare …
7
(
2013
)
2
,
pp. 160-174
Persistent link: https://www.econbiz.de/10010160209
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6
Industrie-Management : Zeitschrift für industrielle Geschäftsprozesse
Berlin : GITO-Verl
-
12.1996 -
Persistent link: https://www.econbiz.de/10008382479
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7
How many steps to quality? : from deming cycle to DMAIC
Gershon, Mark
;
Rajashekharaiah, Jagadeesh
- In:
International journal of productivity and quality …
11
(
2013
)
4
,
pp. 475-489
Persistent link: https://www.econbiz.de/10010146205
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8
Systematic imporvement of value streams : fundamentals of value stream oriented process management
Kuhlang, Peter
;
Hempen, Sabine
;
Sihn, Wilfried
;
Deuse, …
- In:
International journal of productivity and quality …
12
(
2013
)
1
,
pp. 1-17
Persistent link: https://www.econbiz.de/10010146216
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The effects of partnership quality on business process outsourcing success in Malaysia : key users perspective
Ooi Ee
;
Hasliza Abdul Halim
;
Thurasamy Ramayah
- In:
Service business
7
(
2013
)
2
,
pp. 227-253
Persistent link: https://www.econbiz.de/10010146463
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10
A waterfall model of microfinance : innovation and entrepreneurship for sustainable development
Kunal
- In:
International journal of business and globalisation : IJBG
10
(
2013
)
4
,
pp. 439-455
Persistent link: https://www.econbiz.de/10010184611
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