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Dienstleistungsqualität
16
Beziehungsmarketing
4
Qualitätsmanagement
4
Kundenzufriedenheit
3
Luftverkehrsgesellschaft
3
Verhandlungstheorie
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Leistungsbündel
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2
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Taiwan
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Unternehmensdienstleistung
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1
Arbeitsmarktflexibilität
1
Betriebswirtschaftslehre
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Bibliometrie
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Data-Envelopment-Analyse
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Deregulierung
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Dienstleistung
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Dienstleistungsmarketing
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Dienstleistungssektor
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E-Business
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Energiemarkt
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Faktorenanalyse
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Flexibilität
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Garantie
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Helsinki
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Honorar
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21
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Abu-Laimon, Amr Adel Ahmad
1
Ajmal, Mian M.
1
Al-Hawari, Mohammad Ahmad
1
Al-Hawary, Sulieman Ibraheem Shelash
1
Arabzad, S. Mohammad
1
Byford, Martin C.
1
Caputo, Andrea
1
Cheng, Pei-chu
1
Cini, Daniela
1
Dabestani, Reza
1
Davoud Nikbin
1
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1
Helo, Petri T.
1
Ishak Ismail
1
Lai, Wen-hsiang
1
Lee, Chia-chi
1
Lin, Tyrone T.
1
Lofti, Farhad Hosseinzadeh
1
Mahapatra, S. S.
1
Malliga Marimuthu
1
Meyer, Christine F. De
1
Mishra, P. D.
1
Mitra, Amitava
1
Patankar, Jayprakash G.
1
Patel, S. K.
1
Pencarelli, Tonino
1
Petzer, Daniel J.
1
Rahman, Rashidah Abdul
1
Sahu, G. P.
1
Satapathy, S.
1
Shirouyehzad, Hadi
1
Splendiani, Simone
1
Svari, Sander
1
Svensson, Göran
1
Tuomi, Ville
1
Wahab, Effiezal Aswadi Abdul
1
Zain, Mazlina Mat
1
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International journal of productivity and quality management : IJPQM
3
International journal of electronic customer relationship management : IJECRM
2
International journal of quality and service sciences
2
Service business
2
Advances in business and management forecasting
1
Economic papers : a journal of applied economics and policy
1
International journal of accounting, auditing and performance evaluation : IJAAPE
1
International journal of business and economics
1
International journal of business and globalisation : IJBG
1
International journal of logistics systems and management
1
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OLC EcoSci
ECONIS (ZBW)
57,730
Other ZBW resources
1,005
USB Cologne (EcoSocSci)
809
EconStor
712
RePEc
680
USB Cologne (business full texts)
120
BASE
79
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1
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Journal of business market management : jbm
Wiesbaden : Gabler, Springer Fachmedien Wiesbaden
;
…
-
1.2007 - 4.2010; damit Ersch. eingest
Persistent link: https://www.econbiz.de/10008347374
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2
Fuzzy rule-based analysis of industrial service flexibility in collaborative networks
Lai, Wen-hsiang
- In:
International journal of business and economics
11
(
2012
)
2
,
pp. 105-126
Persistent link: https://www.econbiz.de/10010160654
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3
The third who joins a negotiation : a systematic review of the literature
Caputo, Andrea
- In:
International journal of business and globalisation : IJBG
10
(
2013
)
3
,
pp. 256-277
Persistent link: https://www.econbiz.de/10010184607
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4
A micro-analysis of labour market flexibility
Byford, Martin C.
- In:
Economic papers : a journal of applied economics and policy
32
(
2013
)
2
,
pp. 139-150
Persistent link: https://www.econbiz.de/10010185305
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5
Group decision and negotiation
Dordrecht : Springer
;
1992-2004: Boston, Mass. [u.a.] : …
-
1.1992 -
Persistent link: https://www.econbiz.de/10010186612
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6
International journal of services and standards
Olney : Inderscience
-
1.2004/05 -
Persistent link: https://www.econbiz.de/10008276020
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7
International journal of quality and service sciences
Bingley [u.a.] : Emerald
-
1.2009 -
Persistent link: https://www.econbiz.de/10008336887
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8
Managing service quality : MSQ ; an international journal
Bingley : Emerald
;
anfangs: Bradford : MCB Univ. Press
;
…
-
1.1990/91 -
Persistent link: https://www.econbiz.de/10008379992
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9
Analysis of e-service of electricity utility provider : an Indian perspective
Satapathy, S.
;
Mahapatra, S. S.
;
Patel, S. K.
;
Mishra, P. D.
- In:
International journal of logistics systems and management
15
(
2013
)
1
,
pp. 18-31
Persistent link: https://www.econbiz.de/10010146136
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10
The impact of TQM practices on service quality in cellular communication companies in Jordan
Al-Hawary, Sulieman Ibraheem Shelash
;
Abu-Laimon, Amr …
- In:
International journal of productivity and quality …
11
(
2013
)
4
,
pp. 446-474
Persistent link: https://www.econbiz.de/10010146206
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