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1
Revisiting the concept of competitive advantage : problems and fallacies arising from its conceptualization
Sigalas, Christos
;
Economou, Victoria Pekka
- In:
Journal of strategy and management
6
(
2013
)
1
,
pp. 61-80
Persistent link: https://www.econbiz.de/10010160081
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Activity-based costing as an information basis for an efficient strategic management process
Kaličanin, Djordje
;
Knežević, Vladan
- In:
Economic annals
58
(
2013
)
197
,
pp. 95-119
Persistent link: https://www.econbiz.de/10010185860
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3
Conceptual analysis and implementation of an integrated CRM system for service providers
Cheng, Lai-yu
;
Wang, Chih-wei
- In:
Service business
7
(
2013
)
2
,
pp. 307-328
Persistent link: https://www.econbiz.de/10010146460
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4
Shaping the competencies and behaviour of the insurance companies' employees in the process of creating the relations with customers
Grzebieniak, Andrzej
- In:
Folia oeconomica Stetinensia : FOS
11
(
2012
)
1
,
pp. 140-151
Persistent link: https://www.econbiz.de/10010148359
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5
The relationship between informational justice, recovery satisfaction, and loyalty : the moderating role of failure attributions
Davoud Nikbin
;
Ishak Ismail
;
Malliga Marimuthu
- In:
Service business
7
(
2013
)
3
,
pp. 419-435
Persistent link: https://www.econbiz.de/10010159913
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6
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
Binghamton, NY : Haworth Press
-
1.2002 -
Persistent link: https://www.econbiz.de/10008932868
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7
Technological innovation and technology strategy : a public-private comparison in Indian power distribution
Dasgupta, Meeta
;
Gupta, R. K.
- In:
International journal of logistics systems and management
14
(
2013
)
4
,
pp. 426-446
Persistent link: https://www.econbiz.de/10010146128
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8
A new model for suppliers ranking in the presence of both dual-role factors and undesirable outputs
Mahdiloo, Mahdi
;
Noorizadeh, Abdollah
;
Saen, Reza Farzipoor
- In:
International journal of logistics systems and management
15
(
2013
)
1
,
pp. 93-107
Persistent link: https://www.econbiz.de/10010146132
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The impact of knowledge sharing on firm performance : an empirical investigation of information technology firms
Verma, Jyoti
;
Verma, Rajeev
- In:
International journal of business competition and …
3
(
2013
)
1
,
pp. 5-22
Persistent link: https://www.econbiz.de/10010148108
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10
The image of the economic institutions in the context of global economy
Frâncu, Laurenţiu Gabriel
- In:
Theoretical and applied economics : GAER review
20
(
2013
)
5
,
pp. 135-144
Persistent link: https://www.econbiz.de/10010148329
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