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Customer Satisfaction with Electronic Service Encounters
Massad, Nelson; Heckman, Robert; Crowston, Kevin - In: International journal of electronic commerce : IJEC 10 (2006) 4, pp. 73-104
Persistent link: https://www.econbiz.de/10007283799
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Strategic Planning for Information Technology: The Line Manager's Critical Role
Heckman, Robert - In: Information strategy : the executive's journal 14 (1998) 4, pp. 7-13
Persistent link: https://www.econbiz.de/10008361715
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A Coordination Theory Approach to Organizational Process Design
Crowston, Kevin - In: Organization science : a journal of the Institute for … 8 (1997) 2, pp. 157-175
Persistent link: https://www.econbiz.de/10007373761
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Tools for Inventing Organizations: Toward a Handbook of Organizational Processes
Malone, Thomas W.; Crowston, Kevin; Lee, Jintae; … - In: Management science : journal of the Institute for … 45 (1999) 3, pp. 425-443
Persistent link: https://www.econbiz.de/10006096803
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An Approach to Evolving Novel Organizational Forms
Crowston, Kevin - In: Computational and mathematical organization theory 2 (1996) 1, pp. 29-48
Persistent link: https://www.econbiz.de/10006102430
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F: COMPUTING AND INFORMATION SYSTEMS - Coordination and collective mind in software requirements development
Crowston, Kevin; Kammerer, Ericka Eve - In: Operations research, Management science : OR MS ; the … 38 (1998) 6, pp. 687-692
Persistent link: https://www.econbiz.de/10006520764
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A coordination theory approach to organizational process design
Crowston, Kevin - In: Operations research, Management science : OR MS ; the … 37 (1997) 5, pp. 501-504
Persistent link: https://www.econbiz.de/10006525001
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FEATURES - Doctoral Student Issues. "The On-line Ph.D. as Computer-supported Work"
Crowston, Kevin - In: Decision line 31 (2000) 4, pp. 10-11
Persistent link: https://www.econbiz.de/10008217629
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Bug Fixing Practices within Free-Libre Open Source Software Development Teams
Crowston, Kevin; Scozzi, Barbar - In: Journal of database management : JDM ; an official … 19 (2008) 2, pp. 1-30
Persistent link: https://www.econbiz.de/10008221216
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Competency rallying for technical innovation—The case of the Virtuelle Fabrik
Katzy, Bernhard R.; Crowston, Kevin - In: Technovation : the international journal of … 28 (2008) 10, pp. 679-692
Persistent link: https://www.econbiz.de/10008092860