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Kundennutzenorientierte Erfolg...
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Erfolgsfaktor
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Almeida, Mariana Pinho de
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Boubakri, Wafa Battikh
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Davoud Nikbin
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Hacker, Judith
1
Hasliza Abdul Halim
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Ishak Ismail
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Jin, Byoungho
1
Jung, Andrés
1
Keramati, Abbas
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Komo, Lilian W.
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Liu, Shunzhong
1
Lowder, B. M.
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Malliga Marimuthu
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Ooi Ee
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Patankar, Jayprakash G.
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Peña, Iñaki
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Rahman, Rashidah Abdul
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Advances in business and management forecasting
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1
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1
International journal of accounting, auditing and performance evaluation : IJAAPE
1
International journal of business competition and growth : IJBCG
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Journal of business market management : jbm
Wiesbaden : Gabler, Springer Fachmedien Wiesbaden
;
…
-
1.2007 - 4.2010; damit Ersch. eingest
Persistent link: https://www.econbiz.de/10008347374
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2
Management services : journal of the Institute of Practitioners in Work Study, Organization and Methods
London
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20.1976 -
Persistent link: https://www.econbiz.de/10008276236
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3
Political connections, fees paid to auditors and auditor independence in Malaysia : evidence from going concern audit opinions
Wahab, Effiezal Aswadi Abdul
;
Zain, Mazlina Mat
; …
- In:
International journal of accounting, auditing and …
9
(
2013
)
2
,
pp. 153-183
Persistent link: https://www.econbiz.de/10010159525
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In the shadow of offshoring : exploring providers’ expectations
Almeida, Mariana Pinho de
;
Moutinho, Raquel Filipa do …
- In:
EuroMed journal of business
8
(
2013
)
1
,
pp. 64-78
Persistent link: https://www.econbiz.de/10010160062
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5
Journal of retailing and consumer services
London [u.a.] : Elsevier
;
anfangs: London : …
-
1.1994 -
Persistent link: https://www.econbiz.de/10008374994
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Conceptual analysis and implementation of an integrated CRM system for service providers
Cheng, Lai-yu
;
Wang, Chih-wei
- In:
Service business
7
(
2013
)
2
,
pp. 307-328
Persistent link: https://www.econbiz.de/10010146460
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7
Estimation of penalty costs in service industries
Mitra, Amitava
;
Patankar, Jayprakash G.
- In:
Advances in business and management forecasting
9
(
2013
),
pp. 47-57
Persistent link: https://www.econbiz.de/10010147161
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8
Shaping the competencies and behaviour of the insurance companies' employees in the process of creating the relations with customers
Grzebieniak, Andrzej
- In:
Folia oeconomica Stetinensia : FOS
11
(
2012
)
1
,
pp. 140-151
Persistent link: https://www.econbiz.de/10010148359
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9
The development of a stakeholder-based scale for measuring corporate social responsibility in the banking industry
Pérez, Andrea
;
Martínez, Patricia
;
Rodríguez del …
- In:
Service business
7
(
2013
)
3
,
pp. 459-481
Persistent link: https://www.econbiz.de/10010159911
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10
The relationship between informational justice, recovery satisfaction, and loyalty : the moderating role of failure attributions
Davoud Nikbin
;
Ishak Ismail
;
Malliga Marimuthu
- In:
Service business
7
(
2013
)
3
,
pp. 419-435
Persistent link: https://www.econbiz.de/10010159913
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