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Journal of retailing and consumer services
London [u.a.] : Elsevier
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anfangs: London : …
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1.1994 -
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Annals of tourism research : ATR ; a social sciences journal
Kidlington : Elsevier
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-1981: Menomie, Wis : [s.n.]
;
…
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1.1973/74 -
Persistent link: https://www.econbiz.de/10008814934
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Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
Thousand Oaks, Calif. [u.a.] : Sage
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anfangs: Boulder, Colo
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10.1971,3 -
Persistent link: https://www.econbiz.de/10008382532
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Impacto económico del gasto turístico : compañías de bajo coste versus tradicionales
Puertas Medina, Rosa
;
Martí Selva, Maria Luisa
; …
- In:
Revista de economía mundial : REM ; revista de la …
32
(
2012
),
pp. 51-71
Persistent link: https://www.econbiz.de/10010160520
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International journal of tourism research
Chichester : Wiley
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1.1999 -
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Conceptual analysis and implementation of an integrated CRM system for service providers
Cheng, Lai-yu
;
Wang, Chih-wei
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Service business
7
(
2013
)
2
,
pp. 307-328
Persistent link: https://www.econbiz.de/10010146460
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Estimation of penalty costs in service industries
Mitra, Amitava
;
Patankar, Jayprakash G.
- In:
Advances in business and management forecasting
9
(
2013
),
pp. 47-57
Persistent link: https://www.econbiz.de/10010147161
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Shaping the competencies and behaviour of the insurance companies' employees in the process of creating the relations with customers
Grzebieniak, Andrzej
- In:
Folia oeconomica Stetinensia : FOS
11
(
2012
)
1
,
pp. 140-151
Persistent link: https://www.econbiz.de/10010148359
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9
The development of a stakeholder-based scale for measuring corporate social responsibility in the banking industry
Pérez, Andrea
;
Martínez, Patricia
;
Rodríguez del …
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Service business
7
(
2013
)
3
,
pp. 459-481
Persistent link: https://www.econbiz.de/10010159911
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The relationship between informational justice, recovery
satisfaction
, and loyalty : the moderating role of failure attributions
Davoud Nikbin
;
Ishak Ismail
;
Malliga Marimuthu
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Service business
7
(
2013
)
3
,
pp. 419-435
Persistent link: https://www.econbiz.de/10010159913
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