The main priority both at microeconomic and macroeconomic level is to provide high quality tourist services; more and … more countries, as well as tourist enterprises are setting their own standards for services and quality. In spite of the … many advantages granted by the standards and the management quality system, these instruments of ensuring the quality of …

Total Quality Management is an attractive philosophy and its implementation involves many difficulties. Implementation … of total quality management requires a profound transformation of the organization so that the appearance of strong … that appear in this process. Total quality management is based on knowing the stage of organization and its environment and …

quality assurance of economic bodies and not only. It is difficult nowadays to find out an activity sector or even a sub … tool itself (the software product) must be of high quality. Therefore, it’s useful to turn back to a less visible thing …, placed behind or aside of the other front stage things. It’s about the quality of the quality drivers, the quality of …

Having considered the current situation of the Croatian educational system and the quality of all its individual … development of each country isn’t strong enough. Education quality is becoming increasingly important for those who are involved … in it either directly or indirectly, and for those who use its services. Access to education and quality education are to …

The Purpose of this work is to show the importance of quality assurance in Romanian pre-university education. The … research objectives are:identification of quality performance descriptors of Romanian pre-university education … research led to the understanding of the extent to which quality Romanian preuniversity education management is, compared to …

The article studies main stages of evolution of understanding and formation of approaches to quality management. It … traces appearance and development of scientific thought in the theory of quality management from the point of view of the … to allocate eight main stages of evolution in quality management, which was reflected in the scheme developed by the …

The problem of the quality works of building has a different importance because, as opposed to another activities of … material productions here are not admitted bear of the quality in respect resistances, stability, durability, safeties in … exploitation. The responsibility concerning assurance quality is not summed up just to the level of builders or beneficiaries, they …

The essential part of the paper is sacrificed to reviewing the major types of quality systems and quality marks as well … factors which, combined with successfully implemented quality rules, can have an essential influence on building permanent …

available definitions of the concept quality in order to find or propose a valid and reliable definition of quality. …

theory and applications in the domain of quality. Following this statement one can notice a considerable evolution of the … advanced approach associated to the concept of quality management in services of specialists bringing to attention modalities … efficiency and efficacy to real consumers’ requests and perceptions. The quality management approach at tourist’s services level …