Wolfgang Müller believes that customer satisfaction is the key to future corporate success in European markets. The evidence is the changing nature of competition (decreasing brand loyalties and buyer focus on price versus quality) and the increasing emphasis of companies on keeping customers...

Die Zuordnung der modernen transnationalen Investitionsverträge im Petroleumsektor zu den herkömmlicherweise unterschiedenen Formen Konzession - Joint Venture - Service Contract ist sinnvoll nicht möglich und ersichtlich von keinem praktischen Nutzen. Eine Analyse der Vertragspraxis hat, auf...

It is the stated objective of the European Commission to open hitherto protected industries to international competition by the end of 1992. To this end, national governments have ceded regulatory authority over insurance to the Commission. Rather surprisingly however, the Commission in its turn...