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How to Get Lost Customers Back? Insights into Customer Relationship Revival Activities
Homburg, Christian
;
Hoyer, Wayne
;
Stock-Homburg, Ruth
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Fachbereich Rechts- und Wirtschaftswissenschaften, …
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2007
Persistent link: https://www.econbiz.de/10008525108
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How to Get Lost Customers Back? A Study of Antecedents of Relationship Revival
Homburg, Christian
;
Hoyer, Wayne
;
Stock, Ruth
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Fachbereich Rechts- und Wirtschaftswissenschaften, …
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2007
Persistent link: https://www.econbiz.de/10010850773
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Kundenorientierte Mitarbeiter als Schlüssel zur Kundenzufriedenheit
Homburg, Christian
;
Stock-Homburg, Ruth
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Fachbereich Rechts- und Wirtschaftswissenschaften, …
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2012
Persistent link: https://www.econbiz.de/10010535315
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Theoretische Perspektiven zur Kundenzufriedenheit
Homburg, Christian
;
Stock-Homburg, Ruth
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Fachbereich Rechts- und Wirtschaftswissenschaften, …
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2012
Persistent link: https://www.econbiz.de/10010535316
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Der kundenorientierte Mitarbeiter: Bewerten, Begeistern, Bewegen
Homburg, Christian
;
Stock-Homburg, Ruth
-
Fachbereich Rechts- und Wirtschaftswissenschaften, …
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2012
Persistent link: https://www.econbiz.de/10010607921
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Theoretische Perspektiven zur Kundenzufriedenheit
Homburg, Christian
;
Stock-Homburg, Ruth
-
Fachbereich Rechts- und Wirtschaftswissenschaften, …
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2008
Persistent link: https://www.econbiz.de/10008576417
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An Attitude-Behavior Model of Salespeople’s Customer Orientation
Stock, Ruth
;
Hoyer, Wayne
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Fachbereich Rechts- und Wirtschaftswissenschaften, …
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2005
Persistent link: https://www.econbiz.de/10010850884
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Leadership Style as Driver of Salespeople’s Customer Orientation
Stock, Ruth
;
Hoyer, Wayne
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Fachbereich Rechts- und Wirtschaftswissenschaften, …
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2002
Persistent link: https://www.econbiz.de/10010607900
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Leadership Style as Driver of Salespeople’s Customer Orientation
Stock, Ruth
;
Hoyer, Wayne
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Fachbereich Rechts- und Wirtschaftswissenschaften, …
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2002
Persistent link: https://www.econbiz.de/10008517512
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Customer Orientation in Leadership Style: A three-dimensional Conceptualization
Stock, Ruth
;
Hoyer, Wayne
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Fachbereich Rechts- und Wirtschaftswissenschaften, …
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2003
Persistent link: https://www.econbiz.de/10008524457
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