FIs' risk profile. Under the theory that risk management system of a FI includes reputation risk, this study finds that …

relation. Therefore, this study considers sustainable competitive advantage, reputation, and customer satisfaction as three … effect of CSR on firm performance is due to the positive effect CSR has on competitive advantage, reputation, and customer … satisfaction. The final findings show that only reputation and competitive advantage mediate the relationship between CSR and firm …

. Specifically, we posit that reputation and customer satisfaction mediate fully the CSR–FP relationship. Based on the results from …: while CSR is linked to both reputation and customer satisfaction, reputation alone mediates the CSR–FP relationship. The …

treatments: Participants receive information either about their own evaluation or about their partner’s evaluation or both … raise contributions. Only if participants also know their own evaluation, we do ?nd a signi?cant increase in contributions …