Hsu, Becky; Hackett, Conrad; Hinkson, Leslie - In: Social Science Quarterly 95 (2014) 2, pp. 393-410
type="main" <title type="main">Objectives</title> <p>The objectives of this study are to investigate the traits that clients find important in professional social service providers, comparing confidence in client management skills (friendliness, experience, and knowledge) to desire for demographic characteristics (being of...</p>