The purpose of this study is to explore factors affecting job satisfaction among South Korean public servants and to provide relevant policy implication for human resource management. Using the structural equation model (SEM), the authors analysed those factors that affect employee job...

This study uses a survey of Canadian workers with rich, matched data on job characteristics to examine whether “enriched” job design, with features like quality circles, feedback, suggestion programs, and task teams, affects job satisfaction. We identify two competing hypotheses on the...

This study examines the evolution of job satisfaction in a service organization over a six-year period. The following aspects affecting job satisfaction were examined: management practices, rewards, work climate and the work itself. Data were collected from employees of the same service...

The purpose of this paper is to examine the similarities and differences in human resource (HR) practices between large and mid-sized organizations. With organization life cycle as the theoretical base, this study collects data on HR practices from a sample of mid-sized firms in one western...

This paper examines the relative impact of employee satisfaction with communication on trust in a work-setting. The data was drawn from an employee survey conducted in two consecutive years in a medium-size food processing organisation operating in Australia. Regression analysis revealed that...

Voluntary turnover has been an enduring topic in organizational management theory and a subject of numerous empirical studies due to its great influence on organizations’ efficiency. Currently the goal was to investigate which employee satisfaction issues relate to turnover intentions and do...

Mit dem Einsatz von Employee Portalen verfolgen Unternehmen das Ziel, eine leistungsfaehige Technologie zur Schaffung von sog. personalisierten Arbeitsplaetzen am Desktop eines jeden Mitarbeiters bereitzustellen. Das Portal versorgt als Front-end des virtuellen Arbeitsplatzes den Mitarbeiter mit...

Importance-performance analysis (IPA) was primarily presented by Martilla and James (1977) as a simple evaluating marketing tool. However, as suggested by Slack (1994), IPA can also be used to evaluate internal services, in other words companies’ internal organization. Purpose of this paper is...

Employee satisfaction related to their job, possibilities of career development, mechanisms of performance measurement and reward, as remuneration systems are of growing importance. Expectations of highly educated workforce continuously increase, so recruiting and retention of such workers...

The tourism sector offers many and varied opportunities for working lives across its diverse sub-sectors and at different levels throughout the world. The industry’s heterogeneity, geographical spread and stochastic demand cycle provides both opportunity and challenge in terms of mapping these...