Internationalisation as a strategic element in the current context of globalisation is increasingly a determinant of business success. Based on the literature in the area of internationalisation and networks, through a case study - a cooperation network involving small and medium-sized...

This chapter highlights selected quantitative information from the country case studies, a summary of results of an international expert survey on the implementation costs of selected trade facilifation measures, and their sequencing.

На примере России отвергается утверждение о том, что эффект от инвестиций для любого государства всегда положителен. Авторы доказывают, что посредством...

This research uses the fuzzy Delphi and Analytical Hierarchy Process (FAHP) to analyze the key factors involved in evaluating and screening industry managers of intellectual property (IP) rights within Taiwan. Firms can utilize the key factors of human resource management to provide self-growth...

This research develops a longitudinal study that builds upon previous findings that operations performance of service delivery can positively affect customer satisfaction, further extending this verdict to point out operations performance as a direct determinant of customer loyalty. Path...

In a competitive society with diverse consumer needs, service quality, customer satisfaction, customer loyalty, and corporate image determine the sustainability of service-oriented industries. However, management and leadership, employee satisfaction, and employee loyalty also influence company...

This paper presents an empirical study on the multidimensional relationships between supplier management practices and firm operational performance. Specifically, we focus on three supplier management practices, namely strategic long-term relationship, supplier assessment, and logistics...

The decentralization of organizational decision authority has been shown to be complementary to Information Technology (IT) in prior research. We draw from the information processing view of organizations, the IT and de/centralization debate, and organizational learning theory to argue that IT...