Bloom, Nicholas; Liang, James; Roberts, John; Ying, … - Centre for Economic Performance, LSE - 2012
Over 10% of US employees now regularly work from home (WFH), but there is widespread skepticism over its impact highlighted by phrases like "shirking from home". We report the results of a WFH experiment at Ctrip, a 13,000 employee NASDAQ listed Chinese multinational. Call center employees who...