In this paper, an integrated performance measurement model is developed, considering both productivity and quality dimensions together in one platform. The ranking of the units for the identified quality dimensions is found by the application of analytic hierarchy process (AHP). By using the...

This paper presents a critic of the 'modernisation' policies of the previous Labour Government with particular reference to National Health Service (NHS) and explores why the modernisation policies could not achieve its main objectives. How the present Coalition Government's policies intend to...

Although over 100,000 health and medical mobile apps have been placed on the market, few critical social analyses have been yet undertaken of the role of these apps in healthcare, preventive health and health promotion. In this article I present an argument for approaching the study of mobile...

Purpose – The majority of the world's population has limited access to needed medicines. The purpose of this paper is to explain why certain characteristics of the global pharmaceutical market have not served a large majority of potential consumers in the developing world....

Purpose – Latinos comprise 12.5 percent of the overall population in the USA, and are the fastest-growing minority, among which the Mexican-origin population makes up about 66 percent. Undocumented Latino immigrants are a small, yet important group within the immigrant population. The purpose...