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Quality dynamics in professional services
Ojasalo, Jukka - 1999
Persistent link: https://www.econbiz.de/10004551565
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A theoretical framework of perceived quality in business relationships
Holmlund, Maria - 1996
Persistent link: https://www.econbiz.de/10004714824
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Perceived quality in business relationships
Holmlund, Maria - 1997
Persistent link: https://www.econbiz.de/10004715499
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Step by step QFD : customer-driven product design
Terninko, John - 1997 - 2. ed.
Persistent link: https://www.econbiz.de/10004359523
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Qualitätscontrolling in Unternehmen des Anlagengeschäfts
Voggenreiter, Dietmar - 1999
Persistent link: https://www.econbiz.de/10004580859
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Total quality management : mastering your small business
Rossiter, Jill - 1998
Persistent link: https://www.econbiz.de/10004139629
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Qualität und Unternehmenserfolg : neue Lösungen und Fallbeispiele
Wildemann, Horst (contributor) - 1997 - 1. Aufl.
Persistent link: https://www.econbiz.de/10004139736
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An introduction to quality management and engineering : based on the American Society for Quality's certified quality engineer body of knowledge
Sower, Victor E.; Savoie, Michael J.; Renick, Stephen - 1999
Persistent link: https://www.econbiz.de/10004139781
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Total quality management : text, cases and readings
Ross, Joel Elmore - 1999 - 3. ed.
Persistent link: https://www.econbiz.de/10004139824