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Aufsatzsammlung
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Dienstleistungssektor
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Internationale Wettbewerbsfähigkeit
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Harker, Patrick T.
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Frei, Frances X.
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Working paper / Marketing Department, The Wharton School of the University of Pennsylvania
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International studies in the service economy
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USB Cologne (EcoSocSci)
ECONIS (ZBW)
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Successful information system implementation : the human side
Pinto, Jeffrey K.
;
Millet, Ido
-
1999
-
2. ed.
Persistent link: https://www.econbiz.de/10004596090
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2
Performance of financial institutions : efficiency, innovation, regulation
Harker, Patrick T.
(
contributor
)
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2000
Persistent link: https://www.econbiz.de/10004595460
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3
Predicting intercity freight flows
Harker, Patrick T.
-
1987
Persistent link: https://www.econbiz.de/10004040843
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4
Measuring the efficiency of service delivery processes : with application to retail banking
Frei, Frances X.
;
Harker, Patrick T.
-
1996
Persistent link: https://www.econbiz.de/10004379486
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5
Performance in consumer financial services organizations : framework and results from the pilot study
Frei, Frances X.
;
Harker, Patrick T.
;
Hunter, Larry W.
-
1995
Persistent link: https://www.econbiz.de/10004379488
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6
The service productivity and quality challenge
Harker, Patrick T.
(
contributor
)
-
1995
Persistent link: https://www.econbiz.de/10004300407
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