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Qualifizierung von Beschäftigten in der ambulanten Pflege : Qualitätsmanagement und Benchmarking in der Praxis
Bandemer, Stephan von (contributor) - 1999
Persistent link: https://www.econbiz.de/10004023925
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Benchmarking for best practice : continuous learning through sustainable innovation
Zairi, Mohamed - 1996
Persistent link: https://www.econbiz.de/10004307427
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Breakthrough process redesign : new pathways to customer value
Adair, Charlene B.; Murray, Bruce A. - 1994 - 1. print.
Persistent link: https://www.econbiz.de/10004184921
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Blueprints for continuous improvement : lessons from the Baldrige winners
Hodgetts, Richard M. - 1993
Persistent link: https://www.econbiz.de/10004190295
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Benchmarking : a practitioner's guide for becoming and staying best of the best
Balm, Gerald J. - 1992
Persistent link: https://www.econbiz.de/10004191069
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Konzeption einer Benchmarkingstudie zur Professionalisierung des Qualitätsmanagements von Call-Centern
Friemel, Clemens - 1999
Persistent link: https://www.econbiz.de/10004598636
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Benchmarking for best practice : cintinuous learning through sustainable innovation
Zairi, Mohamed - 1998 - Paperback ed.
Persistent link: https://www.econbiz.de/10004367810
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The benchmarking book
Spendolini, Michael J. - 1992 - 1. print
Persistent link: https://www.econbiz.de/10004137683
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Competitive benchmarking : an executive guide
Zairi, Mohamed - 1992
Persistent link: https://www.econbiz.de/10004141710
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Benchmarking : the search for industry best practices that lead to superior performance
Camp, Robert C. - 1989 - 2. [Dr.]
Persistent link: https://www.econbiz.de/10004090503