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Magnetic service : secrets for creating passionately devoted customers
Bell, Chip R. - 2006 - 1. ed.
Persistent link: https://www.econbiz.de/10004806820
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Magnetic service : secrets for creating passionately devoted customers
Bell, Chip R.; Bell, Bilijack R. - 2003 - 1. ed.
Persistent link: https://www.econbiz.de/10004784631
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Customers that count : how to build living relationships with your most valuable customers
Cram, Tony - 2001
Persistent link: https://www.econbiz.de/10004749019
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Brand advocates : turning enthusiastic customers into a powerful marketing force
Fuggetta, Rob - 2012
"Brand advocates are your most loyal, passionate, and engaged customers. These enthusiastic customers don't just buy your products--they sell your products for you. Brand advocates tweet, blog, and Yelp about you; they praise you with five-star reviews on Amazon and TripAdvisor; they talk you up...
Persistent link: https://www.econbiz.de/10009623753
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Alcoholism in America : from reconstruction to prohibition
Tracy, Sarah W. - 2005
Persistent link: https://www.econbiz.de/10004832575
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Management lessons from Mayo Clinic : inside one of the world's most admired service organizations
Berry, Leonard L.; Seltman, Kent D. - 2008
Persistent link: https://www.econbiz.de/10004911909
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Safety in numbers : nurse-to-patient ratios and the future of health care
Gordon, Suzanne; Buchanan, John; Bretherton, Tanya - 2008
Persistent link: https://www.econbiz.de/10004923629
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Upheaval in the quiet zone : 1199SEIU and the politics of health care unionism
Fink, Leon; Greenberg, Brian - 2009 - 2. ed.
Persistent link: https://www.econbiz.de/10004931710
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An examination of information technology diffusion and infusion : a technological innovation perspective of intranet implementation success
Eder, Lauren B. - 1998 - [Mikrofiche-Ausg.]
Persistent link: https://www.econbiz.de/10004040552
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Power and influence : enhancing information services within the organization
St. Clair, Guy - 1994
Persistent link: https://www.econbiz.de/10004181202