Research carried out to develop and advance the application of design and process failure mode and effects analysis (FMEA) at Garrett Automotive Ltd, Skelmersdale, is described. The work has been undertaken under the umbrella of the UMIST Total Quality Management Multi‐company Teaching...

A major thrust in public service computing in the late 1990s is the building of electronic bridges between the large‐scale computer systems which have been embedded into the complex bureaucratic structures of late twentieth‐century government. This process includes the development of...

This paper presents the findings from an Objective 4 research project funded through the European Social Fund. A total of 60 innovative technology based SMEs in the Aberdeen area agreed to take part in structured interviews which addressed a broad range of strategic issues. Information was...

As the financial market experiences the consequences of nearing retail saturation together with an increasingly demanding consumer, financial concerns need to understand and react to their customers. The degree of rationalisation within the sector means players such as the Derbyshire Building...