In most developed countries, linking citizens with e-government through Information Communication Technology (ICT) is an important social role for public libraries. Public libraries partner with government agencies; acting as intermediaries to bridge government with citizens in a way which adds...

As Trinidad and Tobago (T&T) embraces the digital age, one field in which the country must advance is Occupational Safety and Health (OSH). This paper seeks to identify how T&T's Occupational Safety and Health Agency (TTOSHA) addresses e-government (e-gov) through its website, how its approach...

Purpose – The purpose of this paper is to discuss credit card fraud in Trinidad and Tobago. Design/methodology/approach – The paper describes credit card typologies in Trinidad and Tobago and the existing law governing such fraud. It outlines the success and inadequacies of the enforcement...

Purpose – The purpose of this paper is to explain why, as a matter of law and policy, loss suffered as a consequence of terrorism, insurrection and/or civil uprising is not generally compensable in insurance law. The paper postulates that it is the duty of the state, particularly in small...

Purpose The purpose of this paper is to identify the demographic characteristics that influence the choice of retail outlet and the preferred retail outlet used by primary household shoppers when purchasing roots and tubers (R&Ts). Design/methodology/approach The study uses a binary logit model...

Trinidad and Tobago and Guyana are plural societies in the Commonwealth Caribbean in which two major ethnic groups, the Africans and the East Indians, vie for state control and power. Since the early pre‐independence period in both these countries, electoral outcomes have reflected ethnic...

This study examines the recent efforts by the governments of two Caribbean countries to enhance the competitiveness of their economies in the context of the framework of the use of functional versus selective government interventions. In the course of the study, however, it was discovered that...

Purpose – The study, conducted in Trinidad and Tobago, seeks to investigate the relationships among perceived organizational support, psychological contract, and affective organizational commitment. In addition, the study aims to test the moderating effect of psychological contract breach in...

Purpose – With over 100 years of commercial activity, Trinidad and Tobago's energy sector has demonstrated significant growth and dynamism. This paper aims to provide a historical account of gas sector developments and seeks to decipher the motivating factors and key policy positions of the...

Purpose – The purpose of this paper is to investigate an integrated model mapping the influence of brand affinity, customer experience, and customer satisfaction on brand equity in retail banking. Design/methodology/approach – Data were collected from 315 banking customers in Trinidad and...