Purpose – The purpose of this paper is to empirically analyze the perception of stakeholders, i.e. disaster victims, volunteers and managers, who were involved in relief activities, toward the enablers in humanitarian supply chain management (HSCM) with special emphasis on heart wrenching and...

Purpose – The purpose of this paper is to discuss the changing role of the Chief Information Officer (CIO) and illustrate how it now resonates with the Chief Executive Officer (CEO) role, especially in the public sector. Design/methodology/approach – This paper identifies where and how this...

Purpose – Supply chain visibility (SCV) is vital where supply chain (SC) partners must have access to information regarding materials within the SC. This is particularly important in regulated industries where government or industry regulators require additional SC‐related information. An...

Purpose A three-year study of information technology and information systems management in South Africa has delivered (amongst other things) a bibliography and a new reference model. The paper aims to discuss this issue. Design/methodology/approach The new reference model indicates the key...

At the heart of successful automated manufacturing systems lies the idea of effective integration of various functions. In any sizeable application of a Computer Integrated Manufacturing (CIM) system, an enormous amount of complex data needs to be logically integrated and managed. Presents and...

Purpose – The purpose of this paper is to examine the information gathering methods used during enterprise system (ES) selection among Polish organizations and to have IT consulting experts evaluate these methods, which will result in identification of the preferred approach for the...

Reviews the impact of computers on the business world. Suggests that organizational structure is now dictated by advances in the field and that information technology is changing the fundamental nature of industry. Discusses the future goals of the computer industry and the effects the expected...

Despite previous work on expert systems in the manufacturing sector very few articles relate to a classification scheme for the application of Expert Systems (ES) in the service operations area. Based on a review of more than 200 abstracts from the ABI/INFORM database, seeks to provide a...