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The current study systematically and thoroughly reviewed the extant literature on e-service quality research to examine 1) how e-service is defined by researchers, 2) how e-service quality is defined by researchers, 3) what e-service quality scales and dimensions have been identified, 4) what...
Persistent link: https://www.econbiz.de/10012048109
their ongoing research on the problem of “too many markers.” They will present an empirical evaluation and comparison of …
Persistent link: https://www.econbiz.de/10012042746
share their experiences online. The imperative of the evaluation in measuring the effectiveness of Online CoPs fulfills its … factors that impact the Online CoPs success and acceptance. Presently, establishing an evaluation framework has become … the area of evaluation. The study concludes by proposing a conceptual framework to measure the success of online CoPs in …
Persistent link: https://www.econbiz.de/10012043546
The distribution of public participation in Western political environments has become an important topic in recent years. Low participation rates combined with low levels of trust toward government officials has resulted in low efficiency of public participation projects. Whereas prior research...
Persistent link: https://www.econbiz.de/10012043585
This article investigates tactile interaction on smartphones with adults aged 65 or older who were considered to have a novice level of skill with technology. Two experiments with two different groups of 40 Portuguese adults adds empirical evidence to the field and shows that older adult...
Persistent link: https://www.econbiz.de/10012043657
Because user's satisfaction is considered one of the most important factors in e-government success assessment, this study examines impacts of system quality, information quality, service quality, digital skills, access means, service awareness, trust, and perceived usefulness on expressed...
Persistent link: https://www.econbiz.de/10012044400
that point to two approaches to evaluation: internal and external. Internal evaluation looks for use within the data … generating government, and for support from management and council. External evaluation tracks use by external entities … development of open data evaluation metrics. First, approaches to tracking can be both passive, via web metrics, and active, via …
Persistent link: https://www.econbiz.de/10012044640
This article provides current information about the consumer buying behaviors for fresh packaged food in Tunisia, and studies the Tunisian consumers' attitudes and perceptions of fresh packaged food quality. Based on this study, a potential marketing strategy can be introduced or improved to...
Persistent link: https://www.econbiz.de/10012044779
This paper is an attempt to conceptualise the scope of an evaluation framework for curricula in higher education. The … the art requirements to an evaluation framework are summarised. After introducing the research setting and the methodology … applied for this work, the Framework for Curriculum Evaluation (FCE) is presented with its two levels: definition level and …
Persistent link: https://www.econbiz.de/10012045098
covers the development process of the tool, evaluation assessment, its current composition and features. The paradigm applied … in this study is Design Science Research and the methods for evaluation include prototype, expert evaluation, case study …
Persistent link: https://www.econbiz.de/10012045127