Showing 1 - 10 of 1,499
Considers marketing information and channel relationship issues raised by the commercialization of EFTPoS systems. Discusses the role and experience of the retailer, banker and consumer, and their evolving relationship in the context of electronic payment systems. Drawing on previous analysis of...
Persistent link: https://www.econbiz.de/10014760154
Purpose – At the time of the imminent implementation of the Disability Discrimination Act (DDA) 1995, Part III, this paper aims to raise awareness both amongst retail and marketing academics and practitioners of the opportunities and potential marketing benefits inherent in the implementation...
Persistent link: https://www.econbiz.de/10014803210
Comments favourably on two recent publications which enhance an understanding of the retailer′s responsibilities towards the consumer.
Persistent link: https://www.econbiz.de/10014946876
Purpose – The purpose of this paper is to examine “nasty” retail shopping experiences. The paper aims to consider implications of distrust related to theft control measures in retail customer service. Design/methodology/approach – Storytelling as a “memory‐work” method draws on...
Persistent link: https://www.econbiz.de/10014905310
Zusammenfassung Mit der Digitalisierung der Arbeitswelt wird die Frage nach einer humanen Gestaltung von Arbeit neu diskutiert. Der Beitrag zeigt anhand einer empirischen Fallstudie zur Implementierung eines digitalen Warenwirtschaftssystems („Shelvesfit“) in einem Handelskonzern, wie sich...
Persistent link: https://www.econbiz.de/10014586535
indicate that consumers in Germany have very strong views about protecting their privacy. They believe that both companies and … among experts about the dramatic influence of this medium on consumers as well businesses. However, one area that has …, store and disseminate information on consumers, privacy and security of this information are raising concerns among …
Persistent link: https://www.econbiz.de/10014848362
to the expectations of the consumers, or the implemented e‐business models reveal discrepancies between the concrete … consumers, most of the existing e‐business models have to be modified. Originality/value – Based on two empirical studies, this … paper presents the state‐of‐the‐art of the digital audio distribution in Germany and systematically identifies gaps between …
Persistent link: https://www.econbiz.de/10014859677
of experts in brand management in the UK, Germany and Greece. Design/methodology/approach – Data were collected from semi …‐structured interviews with senior brand consultants and managers, five in the UK, five in Germany and five in Greece. Findings – The … findings suggested four categories of measures which can be used to define brand equity. These are the consumers' understanding …
Persistent link: https://www.econbiz.de/10014896735
Purpose – The purpose of this paper is to establish how sales are propelled when consumer spending level falls. Design/methodology/approach – Case study together with deductive research approach was used. Findings – While conventional marketing strategies did little to enhance sales,...
Persistent link: https://www.econbiz.de/10014932785
later, indicating the need for differentiating retail strategies in Germany and in other parts of the world that may soon be …
Persistent link: https://www.econbiz.de/10014722138