As businesses struggle to lower cost and grow revenues, outsourcing initiatives are underway in many small, medium, and … large global companies. Outsourcing strategies are considered by many as a “silver bullet” to resolve organizational … devising, deploying, and maintaining outsourcing relationships, for many these benefits remain elusive. The following article …

Purpose – The purpose of this paper is to develop an outsourcing matrix and explains how outsourcing can be used to …/value – This paper offers practicing managers a framework for using outsourcing as a means to compete effectively. Importantly …, compared to the outsourcing literature's traditional focus on large firms, this paper is one of the few which takes the …

Purpose – To encourage organizations to plan well for outsourcing initiatives, and be aware of many obstacles along the …/methodology/approach – From backgrounds including knowledge management, strategic alliances and developing outsourcing initiatives in several … countries, the authors combine to share experiences of how to approach outsourcing – and, more importantly, how not to. Findings …

need to be considered for an outsourcing deal to be successful. Findings – Reveals that initially, costs went up, and that …‐development and process improvement. By outsourcing, BT has rationalized its training catalogue by 50 percent, reduced training … company‐wide learning‐management system. Practical implications – Emphasizes that, while outsourcing might seem to be a simple …

Outsourcing has become an important strategic tool in today’s competitive business environment. This paper describes … the steps within four stages of outsourcing process: planning, developing, implementing and evaluation. The role of … outsourcing being not only a cost‐saving method but also part of the overall management strategy to focus on core competitiveness …

spread seems to correspond with the increasing rate of joint venture formations and outsourcing endeavours that have … economic, sectoral and social dimensions. Argues that outsourcing remains a fundamental economic ingredient in network …

Declares that many outsourcing decisions are taken on a straightforward value‐for‐money basis and itemizes these are … services now seem to be ripe for outsourcing. States also sourcing rather than outsourcing may be the key to success at the …

loyalty in logistics outsourcing relationships. Specifically, it aims to develop and test a model of customer loyalty across … logistics outsourcing performance (goal achievement and goal exceedance) to loyalty across cultures. The model is then tested … the two dimensions of outsourcing performance on three aspects of loyalty behavior builds on the extant literature. The …