Purpose: This paper addresses the clustering of several Arab states on Hofstede's national culture dimensions and its implications for international firms targeting the Middle East and North African (MENA) region. It is imperative to distinguish the region's various national cultures, in order...

Purpose This paper aims to examine the development of an iconic corporate brand by the General Post Office (GPO) in Britain in the 1930s by adapting the work of Douglas Holt (2004). Design/methodology/approach The paper uses a historical approach by developing a historical case study. It...

Purpose The purpose of this paper is to help leaders with their performance management explore how a simple ongoing feedback loop retains employees. Design/methodology/approach This paper is set up in a “to-do, not to-do” format to give busy leaders a clear, black and white view on how this...