A large part of valued-added mobile services are free for consumers' use. To enjoy these services, however, consumers have to pay for the mobile phone handsets, and for the mobile Internet as well. This study, therefore, aims to estimate the implicit price consumers are willing to pay for these...

Process management technology constitutes a crucial component of service-oriented environments as it facilitates the composition of services at design time and their orchestration at run time. In this context, high flexibility is required as business functions must be quickly adaptable to cope...

The purpose of this article is to present mobile service design thinking, with the aid of mobile devices and mobile internet, to help consumers make proper decisions throughout the process in today's multichannel environment such that they can complete their activities and thus achieve value....

This article provides a proof-of-concept of the applicability and reusability of the authors proposed framework for web service migration through a traffic jam detection case study. The framework migrates mobile hosted web services between mobile vehicles using context-aware self-adaptive...

Identifies and compares characteristics of firms in the telecommunications industry who have high new product performance. Performance comprises two dimensions: impact of new products on the company and goal performance. Explore profiles of high performance firms with regard to how they organize...

Examines how marketing research affects cycle time (the time from product conceptualization to product introduction), in technology‐driven industries. The key research question to be examined in this study is: how do the collection, dissemination and utilization of marketing research...

Purpose The purpose of this paper is to investigate the role of inter-organizational networks in the emergence of a disruptive technology by taking a snapshot view of the UK market for mobile voice over internet protocol (mVoIP) technologies. By delineating the technologies required for an mVoIP...

This illustrative case discusses and evaluates Vodafone Group and its overseas expansion and diversification in global business. Vodafone is a UK‐based company that was established after a spin‐off from Racal Electronics Group in 1982. The primary objective of this case is to examine...

Incentive regulation has become an important regulatory tool in the telecommunications industry in the USA. The issue explored here is whether incentive regulation has resulted in an increase in productive efficiency. After providing an overview of the nature of incentive regulation, a...

Telephone companies worldwide are rushing to equip their networks with fibre optics in place of conventional copper wiring. In 1984 orders stood at 40 million and British Telecommunications claim that during 1985 26,000 km of “light‐lines” will be used. Forward projections indicate that by...