Purpose – This paper's aim is to highlight the relationship between individual tacit knowledge and bounded awareness in managerial decision making. Design/methodology/approach – The paper reviews pertinent literature on bounded awareness, individual tacit knowledge and decision making as...

Purpose – The purpose of this paper is to highlight the parallels between the ethical concept of moral imagination and the psychoanalytical concept of active imagination. A model combining both concepts is then proposed and discussed. The paper argues that such synthesis is necessary to...

Purpose – The purpose of this paper is to explore the role of knowledge transfer in the communication of environment, social, governance (ESG) factors between companies and institutional investors, when they attempt to reach a full appreciation and mutual understanding....

Purpose – The purpose of this paper is to map advertising agency practitioners' mental models of creativity. Design/methodology/approach – A total of 30 in-depth interviews among top-level advertising agency executives (creative, account and planning directors) were conducted. Design and...

Purpose – The purpose of this paper is to assess the effects of scenario planning on participant mental model styles. Design/methodology/approach – The scenario planning literature is consistent with claims that scenario planning can change individual mental models. These claims are...

This article takes an ecological perspective that views management systems and information systems as dimensions of the overall business platform. The concepts of double-loop learning and knowledge creation are found to be useful in contemplating, explaining and evaluating the role of...

Purpose The purpose of this study was to identify to identify reasons for the lack of protest against dragnet surveillance in the UK. As part of this investigation, a study was carried out to gauge the understanding of “privacy” and “confidentiality” by the well-informed....

Purpose The purpose of this paper is to explore the mental models of top executive team members in a selected retail bank. The focus is on how each executive team member makes sense of the market situation and changes with regard to customers and customer-bank interactions in the current...

Purpose – This paper aims to build on of a previous study of mental models of the bibliographic universe, which found that the Functional Requirements for Bibliographic Records (FRBR) conceptual model is intuitive. Design/methodology/approach – A total of 120 participants were presented with...

Purpose – The concept of a mental model has been described by theorists from diverse disciplines. The purpose of this paper is to offer a robust definition of an individual mental model for use in organisational management. Design/methodology/approach – The approach adopted involves an...