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This article describes how as part of the reform of the administrative system of China, most local governments have set … the relationship between service quality and citizen satisfaction has not been tested. This article adopted the D&M model … to develop an e-service quality model and tested the impact of service quality on citizen satisfaction. A survey was …
Persistent link: https://www.econbiz.de/10012047062
satisfaction. Supportive staffing and technical assistance may aid physicians to successfully implement the systems without … increasing workload or decreasing professional satisfaction. Understanding the needs of 21st century physicians related to HIT …
Persistent link: https://www.econbiz.de/10012043552
The distribution of public participation in Western political environments has become an important topic in recent years. Low participation rates combined with low levels of trust toward government officials has resulted in low efficiency of public participation projects. Whereas prior research...
Persistent link: https://www.econbiz.de/10012043585
relationships between its antecedents and attitudinal loyalty. Second, the moderating role of satisfaction in the relationships …
Persistent link: https://www.econbiz.de/10012043750
. Though the direct effects of consumer attitudes were more or less constant, satisfaction became insignificant when inertia … acted as a mediator. As an antecedent to both consumer attitudes and satisfaction, inertia significantly increased the …
Persistent link: https://www.econbiz.de/10012043762
attitude toward a mobile social network. The results also show the significant role of attitude and satisfaction on consumer …
Persistent link: https://www.econbiz.de/10012044297
satisfaction, and repurchase intention. Responses obtained from 608 Indian online second-hand shoppers show that the dimensions of … online second-hand shopping such as price, website quality, nostalgia, and brand image influence customer satisfaction. In … addition, customer satisfaction positively affects repurchase intention. Findings of the present study provide intuitive …
Persistent link: https://www.econbiz.de/10012044319
Evaluating users' satisfaction of e-Government services has been addressed by numerous studies. These mainly looked at … study is to explore users' satisfaction towards the electronic services provided by governments in the GCC region …-sectional survey targeting the users of three common e-Government services in Qatar evaluated users' satisfaction based on the four …
Persistent link: https://www.econbiz.de/10012044373
Because user's satisfaction is considered one of the most important factors in e-government success assessment, this … awareness, trust, and perceived usefulness on expressed satisfaction about e-government services. Using survey, 1453 valid … identified factors have significant impacts on users' satisfaction with e-government services. …
Persistent link: https://www.econbiz.de/10012044400
is a difference between men and women in term of trust, habit, satisfaction, perceived ease of use, and risk. The …
Persistent link: https://www.econbiz.de/10012044755