Zusammenfassung Räumlich mobilen Menschen werden in der Regel hoher sozialer Status, Leistungsbereitschaft, Erfolg und Flexibilität zugeschrieben. Die „dunkle Seite“ der räumlichen Mobilität wird hierbei von einer gesellschaftlichen Mobilitätsverherrlichung überstrahlt. Der vorliegende...

Purpose – This study aims to determine similarities and differences in business travellers' expectations and managers' perceptions of the service provided by guest houses. Design/methodology/approach – Two questionnaires with seven‐point Likert scales were used to measure travellers'...

The American business traveller is a very important customer in the lodging industry. Because of this it is essential that the lodging industry understands the expectations and demographic make‐up of this group of individuals. Presents the responses of 433 American business travellers obtained...

Utilizes “critical incident analysis” to uncover business traveller attitudes to current changes in business travel policy. Examines the importance of flight and hotel arrangements as part of the motivation and satisfaction of the business traveller. The findings provide evidence of how the...

A customer survey conducted from the perspective of the theory of reasoned action (TORA) supplies data which guide hotel marketing strategy. TORA is used to describe behavioural intentions of international business travellers. The two predictor constructs contained in the theory,...

Purpose – Focusing on the positive aspects of business trips, the current study aims to examine the antecedents of vigor and the crossover of vigor from business travelers to their spouses. Design/methodology/approach – The sample consisted of 275 business travelers and their working...

Up until relatively recently there have been few alternatives to hotels for business or leisure travellers seeking longer‐term accommodation in the UK. While serviced apartments are well established in the USA and the Far East, the UK sector is in an embryonic stage. The current supply is...

Purpose – The purpose of this study is to examine cultural intelligence's (CQ) influence on international business travelers' ability to deal with the strain caused by institutional distance (ID). Design/methodology/approach – The methodology begins with a literature review to establish a...