contribute to the creation of a retail experience. The interaction between these cues, and how they impact on the various stages … of the retail experience is also explored. Design/methodology/approach – A qualitative methodology was employed, using … atmospheric cues are able to affect successive stages of the retail experience. Originality/value – This paper provides a holistic …

‐market dynamics. Attempts to provide a clearer and more accurate understanding of the relationships within the legal industry …. Investigates the role of relationships in facilitating exchange, elucidates how these relationships are developed, and identifies …

content of the interaction between the network nodes, in particular business‐to‐consumer relationships.  …

's senses. Hence, consumers are immersed in a deep experience of edutainment. Practical implications – The convergence of … an original model of analysis of cultural experience are provided. Findings – The use of new technologies that stimulate … all the senses of the individual allows the re‐creation of the content of the message, both in terms of education and …

relationships and experience gifts of higher monetary value. Practical implications – Consumers in Western societies are actively … donor, recipient and industry expert perspectives, yielding a total of 189 real life incidents of experience gift exchange …. Findings – The model of experience gift‐giving behaviour encapsulates the behaviour of donors and recipients with sufficient …

predict behavioral intention with customer technology beliefs and experience in e‐brokerage services. Design … evaluations affect cognitive service experience; and interface evaluations and cognitive experience affect customers' behavioral … intentions. Research limitations/implications – This study indicates that flow experience emerges as an important factor for …

“reflexive consumers” write introspective narratives about their intimate thoughts and deep feelings lived during an experience …‐based services. Findings – The paper specifies the more original stages of a complete ethnographic approach to consumption experience …. These include co‐immersing; organising the narratives' write‐up; combining the experience's time frame with data generated …