Zusammenfassung Bis vor kurzem führten touristische Reiserouten in der Regel vom globalen „Westen“ in den so genannten „Rest der Welt“. Doch was passiert, wenn Menschen aus dem globalen Osten und Süden plötzlich in der Rolle zu bedienst leistender Touristinnen vor den Türen...

Task scheduling is widely studied in various environments such as cluster, grid and cloud computing systems. Moreover, it is NP-Complete as the optimization criteria is to minimize the overall processing time of all the tasks (i.e., makespan). However, minimization of makespan does not equate to...

The purpose of this article is to investigate the relationship between job satisfaction (JS) and customer satisfaction (CS) in the Social Security Insurance Organization (SSIO) in Iran. The statistical population of this research is composed of employees and customers of Tehran SSIO. Two...

This article draws insight from the literature to propose a model interlinking key stages in the consultative selling process, customer engagement, and customer satisfaction. It is argued that customer journey should be designed as a process of empowering customers to make the right choices and...

The rapid growth of the internet users in Indonesia poses a challenge to marketers to explore and develop the potential for e-commerce. In this article, consumer trust is expected to encourage customers to make repurchases in online stores. This article aims to build a determinant model of...